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IAP 135 Kernel Panic

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  • 1.  IAP 135 Kernel Panic

    Posted May 28, 2014 10:37 AM

    I have a core bunch of 15x IAP 135's that continue to reboot, anywhere from 6-8mins upto 3-4 days - kernel panic | restart?

     

    The 15x IAP 135's are part of a 65x strong college wide deployment, using Aruba S3500 and S2500 switches to provide the PoE, on 7x switch stacks, spread across 2-3 switches per stack, with some IAP 135's having been up since install 3-4 months ago?

     

    Running 6.3.1.2-4.0.0.3 firmware and looking to go to 0.0.4 (although sit behind a proxy and have to download manually) - has anybody else experienced this issue or something similar, and if so how did you resolve it?

     

    ta


    #AP135


  • 2.  RE: IAP 135 Kernel Panic

    Posted May 28, 2014 10:47 AM

    Please open a case with TAC.  Be sure to get the output of "AP Support Dump" from under More->Support and have that ready for the support engineer so they can start debugging the crash.