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IAP-135

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  • 1.  IAP-135

    Posted Jul 16, 2013 10:34 AM

    Running into an issue with the IAP-135s.  Its a bit of a complex setup, so please let me know if I didn't explain anything ok.  I have the APs on a layer 2 network with Juniper EX3300s.  The EX3300's feed back to a juniper ex4500 core switch.  There are Trunked VLANs for the SSIDs and a native vlan meant for the APs.  DHCP is turned on for the APs and a DHCP helper ip is set on the EX4500.  The problem that I am having is that only 1 AP pulls an IP address.  The others (95 total) pull an IP address at boot and then drop the IP address.  Is there something missing at the switch level?  The IAPs are out of the box at 6.1.3.4-3.1.0 and I would like to move them all to 6.2.1.0-3.3.0 once they get an IP.  Any thoughts or suggestions?



  • 2.  RE: IAP-135

    Posted Jul 16, 2013 10:48 AM

     

    Can you please show the IAP console output ?

     

    What are you using for DHCP server ?

     

     



  • 3.  RE: IAP-135

    Posted Jul 16, 2013 12:51 PM

    The DHCP server being used in a Windows 2008 box located in another building.



  • 4.  RE: IAP-135

    Posted Jul 16, 2013 01:14 PM

    One more quick note, have any of you seen any issues with BPDU guard on these ports?  I



  • 5.  RE: IAP-135

    Posted Jul 16, 2013 01:40 PM

    Can we make sure uplink port of the Juniper EX3300s is not flapping (up/down).
    Please try disabling STP on the specific port to see if that makes a difference.
    Do we get any errors on the core switch or on Juniper EX3300s with regards to BPDU filter messages ?

    IAP console doesn`t tell the root cause for why it drops the ip address.

    To further isolate, we could also configure static parameters to the IAP to see if it comes up.

     

    For eg:-
    apboot> Setenv ipaddr 1.1.1.2
    apboot> setenv netmask 255.255.255.0
    apboot> setenv gatewayip 1.1.1.1
    apboot> setenv domainname WLANQA.com
    apboot> setenv dnsip 1.1.1.1
    apboot> save

     

    Thanks for captures. I could see only "discover" packets for Instant AP`s mac address
    (24:de:c6:c5:8d:f4). Not sure if the DHCP discover reaches the DHCP server or not at point of time?
    May I know the lease time configured on the server please?

     

    Thank you.



  • 6.  RE: IAP-135

    Posted Jul 16, 2013 02:29 PM

    Ok, so I disabled BPDU guard for my one test port and eth0 does not drop.  I disabled BPDU for the "master" that is working.  The second AP still continues to reboot.  Any thoughts?



  • 7.  RE: IAP-135

    Posted Jul 16, 2013 02:30 PM

    I verified the uplink port on the EX3300's, it is rock solid.  No problems there.  There are no errors on the core either.  The DHCP lease time is set to 14 days.



  • 8.  RE: IAP-135

    Posted Jul 16, 2013 03:19 PM

    Did you get a chance to assign static parameters to one of the IAP and test?

     

    As you are on-site, I would suggest to open a TAC case for live troubleshooting to identify the root cause.

     

     



  • 9.  RE: IAP-135

    Posted Jul 19, 2013 08:49 AM

    Do we still have issues with IAP communicating between them and are we good now?



  • 10.  RE: IAP-135

    Posted Jul 16, 2013 10:49 AM

    Do you have the console output from 1 of the IAPs booting up?

     



  • 11.  RE: IAP-135

    Posted Jul 16, 2013 10:54 AM

    Going onsite.  I will post this in a few.



  • 12.  RE: IAP-135

    Posted Jul 16, 2013 12:51 PM
      |   view attached

    Here is the console output for the AP at boot.  Drops the connection and then reboots.

    Attachment(s)

    txt
    IAP-135.txt   40 KB 1 version


  • 13.  RE: IAP-135

    Posted Jul 16, 2013 10:55 AM

    Can we connect the laptop instead of IAP to the switch to see if they were able to pull up the ip address and contact the 4500 core fine or if we still dropping the ip address with the laptop as well, it would be great to run the pcap on the client to see the DHCP communications. If i understand correctly AP`s are connected to native vlans and SSIDs VLAN are coming through trunk.

     

    Please find attached latest release notes for IAP 6.2.1.0-3.3.0.2

     

    Thank you.



  • 14.  RE: IAP-135

    Posted Jul 16, 2013 12:44 PM

    I was able to pull an IP address from the laptop.  I had changed this port to be a straight access port with the AP VLAN untagged.  Able to pull an IP address with no problem.  I have attached the packet capture showing DHCP communication as well as pinging the core EX4500.