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IAP 215 (in cluster); having problems with network discovery on mac and windows?

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  • 1.  IAP 215 (in cluster); having problems with network discovery on mac and windows?

    Posted May 12, 2018 10:15 PM

    Hey so here is a quick layout of my set up. Firewall (Sonicwall NA 2600) that runs the DHCP server. Cisco POE switch. Then 6 IAP 215s in a virtual cluster. The problem we are having is, we have some different devices on our network that we connect to through different protocals. The main one is a synology nas rackserver that uses SMB. Over ethernet our internet clients can see the hostname and device show up in the Mac Finder sidebar or in Windows "Network" sidebar/tab. But over wifi through the aruba routers thoses devices don't show up. The weird part is I can still manually connect to the smb NAS with its hostname on windows or mac (so not a dns issue?), but they never show up in Mac/Windows Network Discovery area. For our emploeyes who aren't very tech savy this causes issues for them and slows down the work flow. I can't seem to solve it, so coming to the forum for help.

     

    Thanks in advance! 



  • 2.  RE: IAP 215 (in cluster); having problems with network discovery on mac and windows?
    Best Answer

    MVP EXPERT
    Posted May 13, 2018 04:12 AM

    Are these devices all in the same VLAN? Do you have any Broadcast Filtering enabled on the SSID (Edit SSID -> WLAN Settings).



  • 3.  RE: IAP 215 (in cluster); having problems with network discovery on mac and windows?

    Posted May 13, 2018 10:03 PM

    Hey thanks for the reply; yes the devices are on the same Vlan 1. We do have a guest network on Vlan 40 that uses 255.255.254.0, ip range 10.10.0.xxx - 10.10.1.xxx but we obvioulsy don't want internel devices access on that one haha (which they dont show up, so thats good). But our main wifi network is setup on vlan 1 subnet 255.255.255.0 ip range 192.168.1.xxx. Over wifi in network discovery there is always like 2 or 3 windows computers that will pop up but thats it(they dont have shares or anything). The NAS smb share just doesn't come up? With our older cisco wireless access points they were fine; these aruba routers are just really really nice and quick!



  • 4.  RE: IAP 215 (in cluster); having problems with network discovery on mac and windows?

    MVP EXPERT
    Posted May 14, 2018 04:11 AM

    Might be worth checking to see if anything is being denied, the User Role which is assigned to the end user, does this restrict any traffic? You can determine this by running the following when trying to discover the shares.

     

    #show datapath session | include [IP ADDRESS]


  • 5.  RE: IAP 215 (in cluster); having problems with network discovery on mac and windows?

    Posted May 14, 2018 12:37 PM

    I got this:

    (192.168.1.220 is the NAS ip)

    f0:5c:19:c2:44:fc - Office# show datapath session | include 192.168.1.220
    192.168.1.220 224.0.0.251 17 5353 5353 0 0 0 1 dev2 56 1 95 FC

     

    (192.168.1.102 is my ip on my laptop)

    f0:5c:19:c2:44:fc - Office# show datapath session | include 192.168.1.102
    192.168.1.154 192.168.1.102 6 22 50135 0 0 4 0 dev15 10c 18 a1c
    192.168.1.102 192.168.1.154 6 50135 22 0 0 4 0 dev15 10c 2f e9c C
    192.168.1.102 1.1.1.1 17 52151 53 0 0 48 0 dev15 16 1 4f FCI
    1.1.1.1 192.168.1.102 17 53 52151 0 0 2 0 dev15 17 1 6f FI
    192.168.1.102 1.1.1.1 17 54820 53 0 0 0 1 dev15 46 0 0 FCI
    192.168.1.102 1.1.1.1 17 21546 53 0 0 0 1 dev15 55 0 0 FCI
    1.1.1.1 192.168.1.102 17 53 27017 0 0 2 1 dev15 55 0 0 FI
    192.168.1.102 1.1.1.1 17 23242 53 0 0 0 1 dev15 55 0 0 FCI
    1.1.1.1 192.168.1.102 17 53 54820 0 0 2 0 dev15 46 0 0 FI
    192.168.1.102 1.1.1.1 17 27017 53 0 0 0 1 dev15 55 0 0 FCI
    1.1.1.1 192.168.1.102 17 53 21546 0 0 2 1 dev15 55 0 0 FI
    1.1.1.1 192.168.1.102 17 53 23242 0 0 2 1 dev15 55 0 0 FI
    192.168.1.102 239.255.255.250 17 62898 1900 0 0 0 1 dev15 57 0 0 FC



  • 6.  RE: IAP 215 (in cluster); having problems with network discovery on mac and windows?

    Posted May 14, 2018 12:51 PM

    Here is a crazy part, it shows up under "Other Devices", but the SMB share doesn't.

    Here is a link to a picture of my network tab in Windows 10. Also side note, only 1 "Computer" is showing up, over ethernet their would be 20+.

     

    https://drive.google.com/file/d/1aygNEhXxKBz882PUgn4EI5Cubk3bRj54/view?usp=sharing



  • 7.  RE: IAP 215 (in cluster); having problems with network discovery on mac and windows?

    Posted Jun 18, 2018 02:25 PM

    I am an idiot.. but I solved the problem. Broadcast filtering was enabled and I missed it. I disabled the filtering and now the NAS and all our computers are showing up correctly! Thank you!!



  • 8.  RE: IAP 215 (in cluster); having problems with network discovery on mac and windows?

    Posted Sep 08, 2019 10:29 PM
    Hi ericarthurc

    I have same issues with aruba (switch & AP).what are you doing to solve this issues.where was you disable filtering.


  • 9.  RE: IAP 215 (in cluster); having problems with network discovery on mac and windows?
    Best Answer

    Posted Sep 09, 2019 11:56 AM

    Hey their;

     

    If you log into aruba instant and on the left side you should see the 'Networks' tab. Click on the SSID you want to brodcast devices on; click 'edit'. Then on the first page bottom click 'show advanced options'. On the left side you will see 'Broadcast/Multicast'; under it you will see the option 'Broadcast filtering'. I just disabled that option and then our NAS started showing up in File Explorer and Mac Finder over wifi.