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IAP not registering to Aruba Central

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  • 1.  IAP not registering to Aruba Central

    Posted Feb 08, 2019 04:58 PM
    Greetings. This is my first post. I have problems registering a IAP-205 to Aruba Central. On Aruba Central: - We add the AP using SN and MAC - We assign a license to the IAP device - We move the device to default group On the IAP - We reset the configuration to factory default. - We configure the country code and timezone We wait some hours but not registering 84:d4:7e:c1:dc:62# show ver Aruba Operating System Software. ArubaOS (MODEL: 205), Version 6.5.4.10 Website: http://www.arubanetworks.com (c) Copyright 2018 Hewlett Packard Enterprise Development LP. Compiled on 2018-11-13 at 18:24:16 UTC (build 67757) by p4build FIPS Mode :disabled Activate Server :device.arubanetworks.com Activate Status :fail-prov-no-rule Provision interval :5 minutes 84:d4:7e:c1:dc:62# Provisioning Log ---------------- Time State Type Log Message ---- ----- ---- ----------- Fri Feb 8 17:56:29 2019 Airwave Auto Discovery In progress Performing DNS based Airwave auto discovery, AMP Domain: aruba-airwave Fri Feb 8 17:56:29 2019 Airwave Auto Discovery Warning Failed to resolve AMP Domain aruba-airwave during Airwave auto discovery Fri Feb 8 17:56:29 2019 Activate In progress Attempting provisioning via Activate server: device.arubanetworks.com Fri Feb 8 17:56:29 2019 UAP ADP Warning ADP info: Send one interval provision request. Fri Feb 8 17:56:30 2019 Activate Debug Sent challenge response to Activate Server: device.arubanetworks.com Fri Feb 8 17:56:32 2019 UAP ADP Warning ADP info: No Provision rule is found and did not get amp/central rule before. Fri Feb 8 17:56:32 2019 UAP ADP Warning ADP info: No rule is configured for the AP. Fri Feb 8 17:56:32 2019 UAP ADP Warning ADP info: Retrieve the valid provision rule. 84:d4:7e:c1:dc:62# ping activate.arubanetworks.com Press 'q' to abort. PING 104.36.249.200 (104.36.249.200): 56 data bytes 64 bytes from 104.36.249.200: icmp_seq=0 ttl=51 time=115.4 ms 64 bytes from 104.36.249.200: icmp_seq=1 ttl=51 time=117.7 ms 64 bytes from 104.36.249.200: icmp_seq=2 ttl=51 time=118.9 ms 64 bytes from 104.36.249.200: icmp_seq=3 ttl=51 time=123.9 ms 64 bytes from 104.36.249.200: icmp_seq=4 ttl=51 time=174.2 ms --- 104.36.249.200 ping statistics --- 5 packets transmitted, 5 packets received, 0% packet loss round-trip min/avg/max = 115.4/130.0/174.2 ms 84:d4:7e:c1:dc:62#


  • 2.  RE: IAP not registering to Aruba Central

    MVP EXPERT
    Posted Feb 09, 2019 06:51 AM

    Does the device have access to device.arubanetworks.com

     

     

    Fri Feb 8 17:56:29 2019 Activate In progress Attempting provisioning via Activate server: device.arubanetworks.com Fri Feb 8 17:56:29 2019 UAP ADP Warning ADP info: Send one interval provision request. Fri Feb 8 17:56:30 2019 Activate Debug Sent challenge response to Activate Server: device.arubanetworks.com Fri Feb 8 17:56:32 2019 UAP ADP Warning ADP info: No Provision rule is found and did not get amp/central rule before.

    If you look at the Audit Logs with in Central, do you see confirmation the IAP has attempted to connect?



  • 3.  RE: IAP not registering to Aruba Central

    MVP EXPERT
    Posted Feb 10, 2019 04:54 AM
    Did you set the regulatory domain in the folder?


  • 4.  RE: IAP not registering to Aruba Central

    EMPLOYEE
    Posted Mar 07, 2019 10:19 PM
    Can you log into your activate account and check to see if the devices are there?


    Were these devices in Airwave previously?

    TAC can check activate status for you also.

    APs must have DHCP, DNS, and NTP to reach Central.

    Kyle