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Issue accessing Instant VC with Internet Explorer 9

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  • 1.  Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 15, 2013 09:07 AM

    hi,

     

    When I try to access my Instant VC with IE 9 version 9.0.8112.16421, I receive the following error:

     

    "You are using a browser that has not been optimized for this product.  We recommend one of the following browsers:

     

    - IE8,9

    - Safari

    - Chrome

    - Firefox.

     

     

    I can access the VC fine with Firefox

     

    Anyone seen this or has a fix ?

     

    Thanks

     

    Lee



  • 2.  RE: Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 15, 2013 10:58 AM

    No i have never seem that... i have used IE9

    Did you try putting the compatibility mode? the icon is like a broken paper next to the refresh button on the box where you put the url.

     

     

    Cheers

    Carlos



  • 3.  RE: Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 15, 2013 01:20 PM

    I am seeing the same issue with the same version of IE (9.0.8112.16421). Please open a case with our TAC for further troubleshooting.

     

    IE9.jpg



  • 4.  RE: Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 15, 2013 02:03 PM
      |   view attached

    Marcus it must be a bug...

    Its working here... take a look



  • 5.  RE: Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 15, 2013 02:05 PM

    But the version of the Instant im using is 6.2.0.0-3.2.0

     

    Which is your instant firmware?



  • 6.  RE: Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 15, 2013 02:19 PM

    I am also running 6.2.0.0-3.2.0.0_36559.

     

    My PC is Win7 with all the latest patches from Microsoft.

     

    Ah...........very odd.  I have two Win7 PC's (both Lenovo) with the latest patches. One PC is having this issue.....the other is not.  I'll try digging into both PC's to see if there are any differences in the settings.  They should, however, both be at default settings.



  • 7.  RE: Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 15, 2013 02:21 PM

    Yes this is odd....

    Mine is also a windows7 but is an HP and im also running all the lastest patches....



  • 8.  RE: Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 15, 2013 03:10 PM

    Hi,

     

    I am also running the latest Instant firmware, I don't have the issue with the two previous firmware releases.

     

    As a side note, the 6.2.0.2 version of Aruba OS also doesn't seem to like IE9 very much,  I get a blank Monitor page when  I log into the controller GUI and also some of the other pages don't renber very well either.  Work fine with Firefox though.



  • 9.  RE: Issue accessing Instant VC with Internet Explorer 9
    Best Answer

    Posted Jan 21, 2013 02:21 AM

    I think Your IE9 work as IE7 mode,  could you Press F12 in IE window, check the Internet  Explorer mode, set to  8 or 9 and try again



  • 10.  RE: Issue accessing Instant VC with Internet Explorer 9

    Posted Jan 22, 2013 04:50 PM

    It works !  Thank you, my browser was originally set to IE Compat View,  changed it to IE9 and now I can login.