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Laptops not connecting to closest IAP-205

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  • 1.  Laptops not connecting to closest IAP-205

    Posted Jun 29, 2016 10:34 AM

    Hello everyone,

     

    I have a client that has a bunch of dell latitude laptops. We recently installed some new IAP-205 with the lastest firmware. I made a new SSID, hidden, and using WPA2-PSK.

     

    What are some of the first things you would check on why the laptops can't connect?

     

    Thank you



  • 2.  RE: Laptops not connecting to closest IAP-205

    EMPLOYEE
    Posted Jun 29, 2016 12:02 PM

    Did it ever work?



  • 3.  RE: Laptops not connecting to closest IAP-205

    Posted Jun 29, 2016 05:24 PM
    What are the EIRP levels you have assigned under ARM?

    Get Outlook for iOS


  • 4.  RE: Laptops not connecting to closest IAP-205

    Posted Jul 04, 2016 08:30 AM

    Does it work if you broadcast the SSID rather than select it as hidden?



  • 5.  RE: Laptops not connecting to closest IAP-205

    Posted Dec 07, 2016 01:29 PM

    One of the first things that I would try is to update the wireless card driver in the laptops. Most of my sticky client issues are resolved by making sure they're up to date since most of the roaming decisions are made by the client.

     

    Good luck,

    --Benjamin Lambert - ACCA