Controllerless Networks

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Frequent Contributor II

Lost admin access after upgrade to 8.5.0.0

Hello, community. I updated an IAP 215 from 6.4.2.6 to 8.5.0.0. Now, when I try to access the console or the web user interface, it does not accept any credentials. I did a factory reset but the problem persists.

 

Any idea?

 

Thank you.

 


Daniel Méndez Vargas
ACMP, ACCP

Re: Lost admin access after upgrade to 8.5.0.0

Please check the release notes, due to some legal requirements on using default passwords, a change was made in 8.5 that if the default admin/admin is still present, or a new AP is deployed in 8.5 and later, the serial of one of the APs in the VC must be used as the password when logging in and then changing the default password to something speific (not the serial and not 'admin). This would have happened to you if the password was still 'admin'

 


Jerrod Howard
Distinguished Technologist, TME
Frequent Contributor II

Re: Lost admin access after upgrade to 8.5.0.0

Thank you Jerrod,

 

I used the serial number and it worked


Daniel Méndez Vargas
ACMP, ACCP
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