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Mobility Controler 7030 "Ancillary files are not present"

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  • 1.  Mobility Controler 7030 "Ancillary files are not present"

    Posted Jan 12, 2015 05:58 PM

    I just racked a new 7030 and compelted the initial configuration. After a reboot it wouldnt take my password so i just did a quick factory wipe. Now after the initial configuration is done and a reboot i keep getting

     

     Ancillary files are not present
    *********************************************************************
    * WARNING: An additional image upgrade is required to complete the *
    * installation of the AP and WebUI files. Please upgrade the boot *
    * partition again and reload the controller. *
    *********************************************************************

     

    Can anyone point me to a help topic or answer this for me please.

     

    What do i need to do.



  • 2.  RE: Mobility Controler 7030 "Ancillary files are not present"



  • 3.  RE: Mobility Controler 7030 "Ancillary files are not present"

    Posted Jan 12, 2015 06:31 PM

    Im not sure this solves my problem. I can boot all the way up and login now but this message still shows.

     

    What are the "ancillary files" its asking for.

     

    right now Show ver shows:

     

    (Aruba7030) #show ver
    Aruba Operating System Software.
    ArubaOS (MODEL: Aruba7030-US), Version 6.4.1.0
    Website: http://www.arubanetworks.com
    Copyright (c) 2002-2014, Aruba Networks, Inc.
    Compiled on 2014-06-12 at 03:48:45 PDT (build 44233) by p4build

    ROM: System Bootstrap, Version CPBoot 1.0.2.0 (build 43722)
    Built: 2014-05-13 10:06:50
    Built by: p4build@re_client_43722


    Switch uptime is 52 minutes 53 seconds
    Reboot Cause: User reboot (Intent:cause:register 78:86:60)
    Supervisor Card
    Processor (XLP208 Rev B0 (Secure Boot) , 1600 MHz) with 3736M bytes of memory.
    32K bytes of non-volatile configuration memory.
    3872M bytes of Supervisor Card system flash.

    Ancillary files are not present
    *********************************************************************
    * WARNING: An additional image upgrade is required to complete the *
    * installation of the AP and WebUI files. Please upgrade the boot *
    * partition again and reload the controller. *
    *********************************************************************

     

     



  • 4.  RE: Mobility Controler 7030 "Ancillary files are not present"

    EMPLOYEE
    Posted Jan 12, 2015 10:03 PM
    Upgrade the same partition again.


  • 5.  RE: Mobility Controler 7030 "Ancillary files are not present"

    Posted Jan 13, 2015 03:15 PM

    i didnt upgrade anything. This is right out of the box. its the initial install



  • 6.  RE: Mobility Controler 7030 "Ancillary files are not present"

    EMPLOYEE
    Posted Jan 13, 2015 03:17 PM
    You can open a support case, then.


  • 7.  RE: Mobility Controler 7030 "Ancillary files are not present"

    Posted Nov 23, 2015 01:11 PM

    I've also had to factory reset a new 7210 controller. What is the exact CLI to upgrade partition? The controller is not yet network connected, so I am CLI only unless the Web GUI will work without this partition upgrade.

     

    Aruba7210-US) # show image version

    Ancillary files are not present
    *********************************************************************
    * WARNING:  An additional image upgrade is required to complete the *
    * installation of the AP and WebUI files. Please upgrade the boot   *
    * partition again and reload the controller.                        *
    *********************************************************************


    ----------------------------------
    Partition               : 0:0 (/dev/usb/flash1) **Default boot**
    Software Version        : ArubaOS 6.4.2.3 (Digitally Signed - Production Build)
    Build number            : 47524
    Label                   : 47524
    Built on                : Sat Dec 6 10:15:29 PST 2014
    ----------------------------------
    Partition               : 0:1 (/dev/usb/flash2)
    Software Version        : ArubaOS 6.4.2.3 (Digitally Signed - Production Build)
    Build number            : 47524
    Label                   : 47524
    Built on                : Sat Dec 6 10:15:29 PST 2014



  • 8.  RE: Mobility Controler 7030 "Ancillary files are not present"

    EMPLOYEE
    Posted Feb 21, 2020 08:05 PM

    With a 7210 use a thumbdrive, put a folder on it called Arubaimage, put the image in that folder.  Put it in the front usb port and use the front panel to upgrade the image.



  • 9.  RE: Mobility Controler 7030 "Ancillary files are not present"

    Posted Jan 13, 2015 05:02 PM
    Try booting from the other partition then upgrade like cjoseph is possible there might an issue with current the controller is running:
    boot system partition 0 or 1