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New Contributor

Not know how to start with AP515

Hi guys,

 

I've received my AP515 today and immediately began (trying to) configure it. 

 

The very first thing I've noticed was a static red light which is not good according to the Install guide:

Red

System error condition - Immediate attention required

I did not worry immediately as I could reach the AP on its IP address via the web browser and ssh. 

The first hurdle I needed to take was logging into the Management portal, all the default passwords were denied. So I've reset the AP to factory defaults by holding down the reset button for more then 10 seconds. 

After the reset I couldn't reach the Management portal anymore, Safari keeps showing me the "This Connection Is Not Private". After the reset I cannot bypass this message anymore by clicking on Visit this Website. 

A different browser doesn't even give me the option to bypass the security message. Chrome for example gives me this reason:

 

192.168.255.5 normally uses encryption to protect your information. When Google Chrome tried to connect to 192.168.255.5 this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be 192.168.255.5, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

 

You cannot visit 192.168.255.5 at the moment because the website sent scrambled credentials that Google Chrome cannot process. Network errors and attacks are usually temporary, so this page will probably work later.

 

Later I've noticed the AP was broadcasting a Setmeup SSID so this was my last resort to get things up and running. I've connected to this SSID and MacOS immediately served me with a captive management pop up where I could connect to the management portal. I can login without any problems and I can do management from here. But, the captive management pop up is very small and not resizable so this is not an option.

 

While still connected to the Setmeup SSID I've tried to go to 172.31.99.1 which got me redirected to setmeup.arubanetworks.com and with an error that I am not connect to the internet. 

 

I've upgraded the AP to the latest version:

 

# sh ver
Please change default password to private ones before any other operator.
Aruba Operating System Software.
ArubaOS (MODEL: 515), Version 8.6.0.3
Website: http://www.arubanetworks.com
(c) Copyright 2020 Hewlett Packard Enterprise Development LP.
Compiled on 2020-03-20 at 15:47:19 UTC (build 74788) by p4build
FIPS Mode :disabled

AP uptime is 2 minutes 39 seconds
Reboot Time and Cause: AP Reboot reason: Power-reset

 

I am out of options guys so I hope you can help me out.

 

Thanks!


Accepted Solutions
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New Contributor

Re: Not know how to start with AP515

Thanks for your replay Herman.

 

I fixed the problem by adding my AP to Aruba Central and downgrading the software to a by Aruba Central recommended version (8.5.0.5). I then removed the AP from Aruba Central to local management and from then I could access the Instant UI.

 

I took the risk by upgrading the Aruba OS again to the latest version (8.6.0.x) but still after the upgrade I could access the Instant UI. 

 

I have configured the AP to my liking now and it's working like a charm.

Management access is still buggy though (from time to time I cannot ping, ssh or access the AP by browser).

View solution in original post


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Super Contributor I

Re: Not know how to start with AP515

Can you reach the AP via SSH? This sounds like a certificate issue at first glance. Any chance that this AP can reach the internet? You could also try setting up a trial Aruba Central account, and add this AP as one of your devices. Once you do that, you should be able to configure the AP via central and get it to a version with a certificate fix.

 

 

Dustin Burns
Senior Mobility and Access Engineer @WEI
ACMX#509 | ACCP | ACSA | ACDA | ACEA | CCNP | CCDP | CCNA Wireless

If my post address your queries, give kudos and accept as solution!
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New Contributor

Re: Not know how to start with AP515

Hi Dustin,

 

Thanks for your reply.

That does sound plausible as my browsers are stating the certificate is invalid. 

 

I forgot to state that I did upgrade the AP to the latest version:

 

# sh ver
Please change default password to private ones before any other operator.
Aruba Operating System Software.
ArubaOS (MODEL: 515), Version 8.6.0.3
Website: http://www.arubanetworks.com
(c) Copyright 2020 Hewlett Packard Enterprise Development LP.
Compiled on 2020-03-20 at 15:47:19 UTC (build 74788) by p4build
FIPS Mode :disabled

AP uptime is 2 minutes 39 seconds
Reboot Time and Cause: AP Reboot reason: Power-reset

 

I couldn't find any known issues that I can link to mine in the release notes.

Highlighted
MVP Guru

Re: Not know how to start with AP515

Can't see the error message from Chrome. The message you attached has a 'visit this website'. The warnings are expected if you didn't install a certificate.

 

While the captive portal pop up is on, you might be able to open a different browser and contact 'setmeup.arubanetworks.com' or 'instant.arubanetworks.com' to get in and configure your first SSID.

 

Also, there should be a possibility in the pop up to close it and 'use the network as is', then use a browser of your choice to configure the IAP.

 

What you could do as a last-resort is to create an SSID through the command-line and try to get access to the WebUI from there:

configure t
wlan access-rule myssid
 rule any any match any any any permit
exit
wlan ssid-profile myssid
 enable
 type employee
 essid myssid
 wpa-passphrase mypassphrase
 opmode wpa2-psk-aes
exit
exit
commit apply
--
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
Highlighted
New Contributor

Re: Not know how to start with AP515

Thanks for your replay Herman.

 

I fixed the problem by adding my AP to Aruba Central and downgrading the software to a by Aruba Central recommended version (8.5.0.5). I then removed the AP from Aruba Central to local management and from then I could access the Instant UI.

 

I took the risk by upgrading the Aruba OS again to the latest version (8.6.0.x) but still after the upgrade I could access the Instant UI. 

 

I have configured the AP to my liking now and it's working like a charm.

Management access is still buggy though (from time to time I cannot ping, ssh or access the AP by browser).

View solution in original post

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