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Unable to get aruba 2540 switches in aruba central

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  • 1.  Unable to get aruba 2540 switches in aruba central

    Posted Feb 22, 2017 05:43 AM

    Hi All,

     

    Im facing a little problem.

     

    I try to get the 2540 into our aruba central account.

     

    Things that i did:

     

    show activate provision
     Configuration and Status - Activate Provision Service
      Activate Provision Service   : Enabled
      Activate Server Address      : device.arubanetworks.com
      Activation Key               : Not Available

     

    The activation key is not shown. This is a indication that it cannot reach aruba activate?

     

    also:

    # aruba-central enable
    
    # show aruba-central
    
    Configuration and Status - Aruba Central
    
      Server URL       : None
      Connected         : No
      Mode                 : NA
      Last Disconnect Time : NA

     

    The DNS is set and i can ping:

    ping device.arubanetworks.com
    device.arubanetworks.com is alive, time = 146 ms

    From this network i also tryed to get a IAP into central. This is no problem and works right away.

     

    I also tryed to add the switches to central using the SN and MAC. I also assigned a subscription key.

     

    I have requested a activate account but it takes a few days to get this account approved.

     

    Tested both with 16.2 and 16.3 firmware.

     

    Someone knows a solution?


    #2540


  • 2.  RE: Unable to get aruba 2540 switches in aruba central
    Best Answer

    Posted Mar 16, 2017 04:15 AM

    Seems that the switch needs to be factory default. When in central, it looks like you can only configure it from the central gui and not use the CLI.



  • 3.  RE: Unable to get aruba 2540 switches in aruba central

    Posted Feb 22, 2022 05:10 PM
    Any idea of how to get the switches to show up as Online in Central without performing a Factory Reset.  Trying to add a 3810 and several 2920 switches so we can see how the monitoring works before reconfiguring all of our switches.  The firmware levels are above the minimum required however on all of them a show aruba-central command results with None, No and NAs as the results.  Can ping arubanetworks.com, however device.arubanetworks.com doesn't return a result.

    Thank you for any insight that can be provided.

    ------------------------------
    Jason Boyd
    ------------------------------



  • 4.  RE: Unable to get aruba 2540 switches in aruba central

    Posted Nov 29, 2018 03:51 AM

    Hi

    I have had the same issue with my Aruba 2530.

    what I worked out eventually was a way to force the switch to reconnect to Aruba Central

    I used the following commands:

    activate provision enable

    activate provision force

    This then gave me the activation key

    And when I ran the following command

    show aruba-central

    I was presented with

    Server URL               : https://device-eu.central.arubanetworks.com/ws

    Connected                  : Yes

    Mode                         : Monitor

    Last Disconnect Time           : NA

    Hope this helps.