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Contributor I

Upgrade IAP335 to 8.X

Hi all,

 

I just want to update my LAB IAP335 from 6.5.X to 8.4. Regardless whether I try 8.3 or the new 8.4 I end up with this:

apboot> upgrade os 0 192.168.233.37:ArubaInstant_Lupus_8.4.0.0_68230
eth0: link up; speed 1000 Mbps, duplex Full
DHCP broadcast 1
DHCP IP address: 192.168.233.18
DHCP subnet mask: 255.255.255.192
DHCP def gateway: 192.168.233.1
DHCP DNS server: 192.168.20.95
DHCP DNS domain: kwh.home
Using eth0 device
TFTP from server 192.168.233.37; our IP address is 192.168.233.18
Filename 'ArubaInstant_Lupus_8.4.0.0_68230'.
Load address: 0x8000000
Loading: #################################################################
#################################################################
#################################################################
#################################################################
#######################################################
done
Bytes transferred = 20614760 (13a8e68 hex)

Image is signed; verifying checksum... passed
Signer Cert OK
Policy Cert OK
RSA signature verified.

Spoiler
Image is too big; (20614760 > 14680064)
**** ERROR: upgrade failed ****.
apboot>

IAP335# show image version
Primary Partition :0
Primary Partition Build Time :2018-03-6 22:16:20 UTC
Primary Partition Build Version :6.5.4.6_63925 (Digitally Signed - Production Build)
Backup Partition :1
Backup Partition Build Time :2018-04-28 08:24:04 UTC
Backup Partition Build Version :8.3.0.0_64659 (Digitally Signed - Production Build)
AP Images Classes
-----------------
Class
-----
Lupus


Hit <Enter> to stop autoboot: 0
Booting OS partition 1
Checking image @ 0x2000000

Image is signed; verifying checksum... failed! 0x176a17
Checking image @ 0x0
Copying image from 0x08000000

 

 

Upgrade at the OS level shows no error but I cannot boot from any 8.X Version. Upgrade from apboot fails with "Image too big!?"

Any 6.X Version works as expected

Any ideas?

 

Stefan

MVP Guru

Re: Upgrade IAP335 to 8.X

Please check the support bulletin 1804-1 from: https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/EntryId/5192/Default.aspx:

 

Summary

The APboot image that is loaded on a very small number of early 310 and 330 Series Campus Access Points limits the size of the actual firmware image to 14MB max (even though we have 128MB of FLASH memory available in hardware).

While this is not a problem for any AOS and most Instant images, the Instant 8.3 (and later) firmware images for these platforms do exceed 14MB in size. As a result, the affected AP units cannot be upgraded to Instant 8.3 (or later).

Unfortunately, returning the units to be upgraded in the factory (loading a new APboot version) is the only way to remove this image size restriction.

 

Please contact Aruba TAC to get your AP swapped out.

--
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).
Occasional Contributor II

Re: Upgrade IAP335 to 8.X

Hi,

 

Can someone inform me about the manufacturing dates of affected 335 IAPs? Or serial number range? I can't view this information (requires support contract).

 

I'm in the market for a few IAP 335s for use in my house and want to make sure they are not affected (considering I will be buying secondhand I dont think HPE will agree to swap them out?)

 

Also does this affect any other models?

Re: Upgrade IAP335 to 8.X

We don't publish any mappings of serials to date codes. That said, if you get one that is one of the very early units (very unlikely) you can call support and likely get it replaced under the LLW. 


Jerrod Howard
Distinguished Technologist, TME
Occasional Contributor II

Re: Upgrade IAP335 to 8.X

Hi jhoward,

 

Thanks for the prompt reply.

 

I'm eyeing a 335 right now that was made in Nov 2016, would this be an early one or was the issue sorted by that date?

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