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Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

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  • 1.  Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    EMPLOYEE
    Posted Jan 19, 2013 09:54 AM

    Hi,

     

    Have just upgrade an Instant site to this version and now I can't access the GUI.  I am going via another box and port forwarded to port 443.  Initially it throw up the certificate error message, I click continue and then nothing.

     

    Has something changed in this version?  Is it something similar to the controllers when you connect via https and then it uses port 4343 ?

     

    Access via ssh is fine.

     

    Please help.



  • 2.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant
    Best Answer

    EMPLOYEE
    Posted Jan 19, 2013 10:02 AM

    ok, got it.

     

    changing to port 4343 is exactly what happens.  Change the port forwarding to send to 4343 instead of 443.

     

    Phewww

     

    :-)



  • 3.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 27, 2013 10:37 AM

    I have this exact problem after upgrading.. cant log into the GUI.. getting browser not optimized error.. I can access SSH and IP via the GUI.  Where is this port forwarding setting?



  • 4.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 27, 2013 11:00 AM

    the port fowarding would only affect you if you get to your IAP via a tunnel or such which doesnt forward port 4343. it isn't a setting on the IAP.

     

    if you access you IAP normally then this has no effect on you, you just loggin via http://ip:4343/

     

    getting a browser not optimized error would point to something else, are you using an old or very new browser version? could you show a screenshot of the eror?



  • 5.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 27, 2013 11:04 AM

    Capture.JPG



  • 6.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 27, 2013 11:05 AM

    using IE8 in normal mode.. getting same error on another machine with IE9



  • 7.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 27, 2013 11:10 AM

    weird, and on ip it works? and with a different vendor; firefox, chrome, ...?

     

    as it is two systems the chance is small but as often with Aruba web gui try clearing cache and try again.



  • 8.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 27, 2013 11:12 AM

    Yes, works via IP on IE.. works via IP and DNS via Firefox...



  • 9.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 27, 2013 11:18 AM

    clearing cache was the first thing I tried.. no luck



  • 10.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 27, 2013 11:19 AM

    might be an issue with the certificate.. Looks like the CN name changed.



  • 11.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 28, 2013 10:27 AM

    Anyone know how to fix?



  • 12.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 28, 2013 11:04 AM

    I reverted back to

    6.1.3.4-3.1.0.1_35899 and no longer have the issue.. I will not update for now.


  • 13.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    Posted Feb 28, 2013 03:45 PM
    @RR8 wrote:

    Anyone know how to fix?

    if it bothers you enough open a TAC case.


  • 14.  RE: Upgrade to 6.2.0.0-3.2 no I can't GUI into Instant

    EMPLOYEE
    Posted Feb 28, 2013 03:37 PM
    @boneyard wrote:

    the port fowarding would only affect you if you get to your IAP via a tunnel or such which doesnt forward port 4343. it isn't a setting on the IAP.

     

    if you access you IAP normally then this has no effect on you, you just loggin via http://ip:4343/

     

    getting a browser not optimized error would point to something else, are you using an old or very new browser version? could you show a screenshot of the eror?

    yep, that's correct.  It is a customers site and I access by port forwarding through a management server.

     

    I see that error message sometimes as well when I use IE.  Using firefox works fine.