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Why is my IAP-225 wireless network slow for every speed but wireless a/c?

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  • 1.  Why is my IAP-225 wireless network slow for every speed but wireless a/c?

    Posted Oct 07, 2015 02:49 PM

    I just received an Arube IAP-225 wireless access point.

     

    I have an older laptop with wireless G.  My office mate has wireless a/c.

     

    I installed and configured the access point which is connected to a netgear nighthawk router.

     

    My office mate can reach speeds of up to 100Mbps while i'm only getting .54Mbps at best.  I placed my laptop directly next to the access point and was still only getting 4Mbps.  Am I doing something wrong?


    #AP225


  • 2.  RE: Why is my IAP-225 wireless network slow for every speed but wireless a/c?

    EMPLOYEE
    Posted Oct 07, 2015 02:52 PM

    1.  802.11ac is many times faster than 802.11g

    2.  802.11a/c has less interference than 802.11g

    3.  Your 802.11g card drivers have probably not been tested or Q/A'ed against an 802.11n or 802.11ac access point and is probably not optimized.

    4.  You should try updating the driver on your wireless card, to see if there is an improvement.



  • 3.  RE: Why is my IAP-225 wireless network slow for every speed but wireless a/c?

    Posted Oct 07, 2015 03:07 PM

    Thank you for your suggestions.  I have updated the drivers.

     

    Also, if I turn on the wifi capabilities of my netgear nighthawk router and connect wirelessly I get much faster speeds than the access point.  

     

    I'm wondering if there is a setting that needs to be tweaked?  I was under the impression that the aruba IAP-225 was pretty much plug and play minus a few easy steps (eg, IP address, gateway, SSID, etc)



  • 4.  RE: Why is my IAP-225 wireless network slow for every speed but wireless a/c?

    EMPLOYEE
    Posted Oct 07, 2015 04:19 PM

    There could be a number of external factors causing you to have poor performance.  Below is the only setting that I would advise you to change:

    filter.png



  • 5.  RE: Why is my IAP-225 wireless network slow for every speed but wireless a/c?

    Posted Oct 16, 2015 02:11 PM

    Thank you for the reply.  We purchased 4 IAP-225 access points.  I unboxed another AP and decided to do the minimum settings (static ip, gateway, dns, and assign a name to the AP, SSID and password).

     

    I then changed the setting suggesting in your reply to Broadcast Filtering = ALL

     

    I am still only reaching connection speeds of 2.2mbps down and 4.5mbps up.  The access point is literally on my desk beside my laptop.  

     

    If i disconnect from the SSID and re-enable wireless on the netgear nighthawk router and connect (it's located in another room)....I can reach speeds of 11mbps down/up.

     

    I'm at a complete loss as to why my laptop with a wireless G antenna will get a better connection from the router located in another room than with the aruba IAP-225 sitting right next to it.



  • 6.  RE: Why is my IAP-225 wireless network slow for every speed but wireless a/c?

    EMPLOYEE
    Posted Oct 16, 2015 03:42 PM
    They could be on different channels and the channel the Aruba is on could be bad.


  • 7.  RE: Why is my IAP-225 wireless network slow for every speed but wireless a/c?

    Posted Oct 25, 2015 06:26 AM

    im not quite sure that testing with the AP sitting next to the client is such a good test. that isn't really a normal situation. if you want to compare you should at least make sure of as identical as possible situation.

     

    still things like this are difficult to troubleshoot / find out via a forum, if you bought the APs with support you might contact TAC and see if they can work with you on it.