@Olivier_1968 wrote:
Hello,
I noticed a strange behavior in a part of our building, We have IAP 207 connected to an AirWave server (activity monitoring) after receing many users complain they have been disconnected from Skype meeting, or other application, i had a look into Airwave logs and notice despite the computer (client) doesn't move (user stay at his desk or in meeting room) his computer, without any reason, decide to change and connect to another AP, firdtly connected to the closest AP, the computer disconnect and connect to the upper floor, and few minutes after go back to the closest AP, and go back the the upper floor ...
Don't know what's happend, it's not only one user, it happens to many peoples. If anybody could help me to find what's going wrong, it would be really appreciated !!!
Thanks
Olivier
Two "possible" reasons why a station that is not moving roams:
- The transmit power is too high on access points and the client will go from high-powered AP to the next high-powered AP
- Too much cochannel interference, so if a client on another AP, that is on the same channel transmits alot of data, the strong connection of the first client becomes unusable and that client will roam (hidden node issue).
The solution is to find out what band the client is on when it has issues and see how much overlapping cochannel interference there is. If it is on the 2.4ghz spectrum, consider lowering the max transmit power for that band.
If it is on the 5ghz spectrum, see if you can run 40 or 20mhz channels, or add channels to your regulatory domain..