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hi... Post updating the firmware to 6.4.2.6-4.1.1.7_50209, am unable to connect to internal server a

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  • 1.  hi... Post updating the firmware to 6.4.2.6-4.1.1.7_50209, am unable to connect to internal server a

    Posted Aug 24, 2015 03:55 AM

    Post updating the firmware to 6.4.2.6-4.1.1.7_50209, am unable to wifi through Mac authentication with is configured in internal server of router..

    Please help me fixing this issue or let me know how to downgrade the firmware to previous version.



  • 2.  RE: hi... Post updating the firmware to 6.4.2.6-4.1.1.7_50209, am unable to connect to internal server a

    EMPLOYEE
    Posted Aug 24, 2015 05:47 AM

    What IAP Model Number are you using?

    What was the previous version of Instant code?

     



  • 3.  RE: hi... Post updating the firmware to 6.4.2.6-4.1.1.7_50209, am unable to connect to internal server a

    Posted Sep 01, 2015 03:16 AM

    Using IAP 93

    Preivous Firmware version 6.2.1.0-3.4.0.6_41690 : Using mac authentication using internal server.

    after updating firmware to 6.4.2.6-4.1.1.7_50209 user are not connecting to wifi using mac authentication..



  • 4.  RE: hi... Post updating the firmware to 6.4.2.6-4.1.1.7_50209, am unable to connect to internal server a

    EMPLOYEE
    Posted Sep 01, 2015 07:09 AM

    laksmipathy,

     

    The IAP93 can no longer do mac authentication on that version of code.



  • 5.  RE: hi... Post updating the firmware to 6.4.2.6-4.1.1.7_50209, am unable to connect to internal server a
    Best Answer

    Posted Aug 24, 2015 05:48 AM

    Hi,

    We can not diagnose the issue without going through the some outputs. if possible share the output of 

    1. show ap log system

    2. show ap log security

    3. show ap log user.

     

    If you want to downgrade the IAP, take GUI access of the Master and follow these steps,

     

    1. Navigate to Maintenance>Firmware. The Firmware window is displayed.
    2. Under Manual section, Select the Image file option. This method is only available for single-class IAPs.

    Note : you should select proper image file based on the class of your IAP.

     

    Please feel free for any further help on this.