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problem with aruba central

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  • 1.  problem with aruba central

    Posted Dec 15, 2014 09:09 AM

    Hi, i have a problem with the aruba central : it shows me that my APs are down (it actually can't get any information from them) but my APs are up and i'm connected to the wifi throw them.

    I can ping the central aruba from the APs.

     

    does anyone have such problem?



  • 2.  RE: problem with aruba central

    Posted Dec 15, 2014 10:17 AM

    Hi Friend,

     

    It seems, your cloud lisence is expired ( we need to verify it in the status portal with your registered email id ).

     

    check with your partner and get activated.

     

     

     



  • 3.  RE: problem with aruba central

    Posted Dec 15, 2014 12:05 PM
    It's not a problem with the license because it expires in 2015. I checked the firewall : there is no drop of the packets going to the central aruba.


  • 4.  RE: problem with aruba central

    Posted Dec 15, 2014 04:39 PM
    Hello,

    The license is not expired.

    [cid:image001.jpg@01D01884.76265E00]

    Reagrds,
    -

    [net]

    Julien Brochet
    Consultant
    Mob. +33 6 19 82 38 11
    Tel. +33 1 46 48 26 14
    julien.brochet@netxp.fr

    NetXP - 159 rue de Silly, 92100 Boulogne-Billancourt


  • 5.  RE: problem with aruba central

    Posted Dec 16, 2014 09:56 AM

    Ok,

     

    were they mapped to your unique account ( Folder with your account name) or still in default folder ?

     

    some times, if the communication between Aruba central and Activate is not in sync ( Order entry details) this situation will arise.

     

    You can open a ticket with the TAC and get it resolved.

     

    for you ref :

     

    Central.JPG

     

    Please feel free to come back on the same if it is not fixed.