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#show inventory

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  • 1.  #show inventory

    Posted Sep 13, 2019 12:53 PM

    Hi,

    Aruba 7010.  When I do a # show inventory command It hangs for a while, and shows the following:

    Module Hardware Monitor busy. Please try later

     

    I have looked everywhere but cant find how to resolve this issue.



  • 2.  RE: #show inventory

    EMPLOYEE
    Posted Sep 13, 2019 01:16 PM

    Type "show log system 50" to see if there is any information there.

    Type "show crashinfo" to see if there are any crashes that would explain the behavior.



  • 3.  RE: #show inventory

    Posted Sep 13, 2019 01:24 PM

    #show log system 50

     

    Sep 13 11:04:34 :399801:  <ERRS> |fpapps|  An internal system error has occurred at file porfidio_poe.c function hapiGrappaPoePortGetStatus line 177.
Sep 13 12:37:30 :399801:  <ERRS> |fpapps|  An internal system error has occurred at file porfidio_poe.c function hapiGrappaPoePortGetStatus line 177.

     


    #7010


  • 4.  RE: #show inventory

    EMPLOYEE
    Posted Sep 13, 2019 01:48 PM

    What version of ArubaOS is this?



  • 5.  RE: #show inventory

    Posted Sep 13, 2019 01:51 PM

    OS Ver. 6.4.2.3



  • 6.  RE: #show inventory

    EMPLOYEE
    Posted Sep 13, 2019 01:56 PM

    Do you have an access point plugged directly into the controller?

    If yes, what is the output of "show poe"?



  • 7.  RE: #show inventory

    Posted Sep 13, 2019 02:37 PM

    No, all the APs connect though a POE switch.



  • 8.  RE: #show inventory
    Best Answer

    EMPLOYEE
    Posted Sep 13, 2019 02:57 PM

    The version of ArubaOS you are running is fairly old.  I think the latest 6.4.x or 6.5.x would probably clear up your issue, but that is not conclusive.



  • 9.  RE: #show inventory

    Posted Sep 13, 2019 03:03 PM

    Thank you, I'll try 6.5 and post the results.