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802.1x - why so many duplicate authentications from iPhones?

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  • 1.  802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 23, 2014 01:19 PM

    I was looking at our NPS logs and aruba authentication logs (and dhcpd while I was at it...) and was shocked to see so many duplicate entries for all our iPhone users. Our dhcpd server often sees multiple requests, our NPS log is just full of them... We do not see any connectivity issues, or have any reported problems from the users, the devices all seem to be authenticating correctly. The major correlation I see is that almost all the devices that are showing this behavior are iphones.

    Could this be because the nature of the device to be in a purse or pocket, and often hops on and off the network?

    Just curious if anyone else is seeing this behaviour.



  • 2.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 23, 2014 01:24 PM

    Iphones and Ipads are always on as users move around a campus they continually authenticate, laptops useally only auth when opened and turned on.  In addition Ipads/Iphones do not support  Opportunistic key caching,  so they continually do a full re-auth 802.11r is suppose to resolve this if turned on... but also may cause some issues of its own.

     



  • 3.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 23, 2014 01:28 PM

    that sucks... :) 

     

    It is so annoying - I can see 50-60 of these from one user over the course of 5 minutes if they are walking around campus.  Is there anyway to slow this down.  I like to have my radius logs, but man they are getting a bit crazy with all the iphone auths!



  • 4.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 23, 2014 01:34 PM
    Yes! We are a Cisco shop but are seeing the same behavior with duplicate dhcp scopes. This is happening on iphones and chromebooks.

    Pola Swartz
    Wireless Team Lead
    Sr. Wireless Administrator
    Department of Technology Services
    Denver Public Schools
    720-423-3603
    I Proudly Play For Team DPS
    [Description: DPS Logo]


  • 5.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 23, 2014 07:17 PM

    So is there anyway to help this issue?  It seems the iPhones in particular do some agressive roaming of APs that seem to make this even more apparent... 

     



  • 6.  RE: 802.1x - why so many duplicate authentications from iPhones?

    EMPLOYEE
    Posted Apr 23, 2014 08:13 PM
    Since you are not experiencing any performance, roaming or connectivity
    issues, I wouldn't change anything.


  • 7.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 23, 2014 09:52 PM

    @cappalli wrote:
    Since you are not experiencing any performance, roaming or connectivity
    issues, I wouldn't change anything.

    Well I would not say I am not experiencing any issues - my radius accounting/logging would beg to differ :)  My SQL radius logs are seeing around 2.5million entries a month... its kind of crazy...

     

    I take that back - just checked my SQL log and just for today we have 234k log entries.  So that would be almost 5million log entires a month!



  • 8.  RE: 802.1x - why so many duplicate authentications from iPhones?

    EMPLOYEE
    Posted Apr 23, 2014 10:11 PM

    You might want to contact Apple about that behavior...



  • 9.  RE: 802.1x - why so many duplicate authentications from iPhones?

    EMPLOYEE
    Posted Apr 23, 2014 11:07 PM
    We see over 2 million auths per week. Those numbers don't sound out of the
    ordinary.


  • 10.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 23, 2014 11:43 PM

    How many users?  We have 600 users...



  • 11.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 24, 2014 03:13 AM

    Hi Danstl,

     

    You might want to group logs per min/hour etc. This will lower your log numbers. I think your log tools had such a facility (even freeradius had.).

     

    hdemir.

     



  • 12.  RE: 802.1x - why so many duplicate authentications from iPhones?

    EMPLOYEE
    Posted Apr 24, 2014 05:01 AM

    Why don't we start from scratch by showing the values in your 802.1x profile attached to that SSID "show aaa  authentication dot1x <name of 802.1x profile"

     

    Next, let's make sure in your SSID profile that EAPOL optimization is enabled.

     



  • 13.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 24, 2014 09:46 AM

    Parameter Value
    --------- -----
    Max authentication failures 0
    Enforce Machine Authentication Disabled
    Machine Authentication: Default Machine Role guest
    Machine Authentication Cache Timeout 24 hr(s)
    Blacklist on Machine Authentication Failure Disabled
    Machine Authentication: Default User Role guest
    Interval between Identity Requests 5 sec
    Quiet Period after Failed Authentication 30 sec
    Reauthentication Interval 86400 sec
    Use Server provided Reauthentication Interval Disabled
    Multicast Key Rotation Time Interval 1800 sec
    Unicast Key Rotation Time Interval 900 sec
    Authentication Server Retry Interval 5 sec
    Authentication Server Retry Count 3
    Framed MTU 1100 bytes
    Number of times ID-Requests are retried 5
    Maximum Number of Reauthentication Attempts 3
    Maximum number of times Held State can be bypassed 0
    Dynamic WEP Key Message Retry Count 1
    Dynamic WEP Key Size 128 bits
    Interval between WPA/WPA2 Key Messages 1000 msec
    Delay between EAP-Success and WPA2 Unicast Key Exchange 0 msec
    Delay between WPA/WPA2 Unicast Key and Group Key Exchange 0 msec
    Time interval after which the PMKSA will be deleted 8 hr(s)
    WPA/WPA2 Key Message Retry Count 3
    Multicast Key Rotation Disabled
    Unicast Key Rotation Disabled
    Reauthentication Enabled
    Opportunistic Key Caching Enabled
    Validate PMKID Disabled
    Use Session Key Disabled
    Use Static Key Disabled
    xSec MTU 1300 bytes
    Termination Disabled
    Termination EAP-Type N/A
    Termination Inner EAP-Type N/A
    Token Caching Disabled
    Token Caching Period 24 hr(s)
    CA-Certificate N/A
    Server-Certificate N/A
    TLS Guest Access Disabled
    TLS Guest Role guest
    Ignore EAPOL-START after authentication Disabled
    Handle EAPOL-Logoff Disabled
    Ignore EAP ID during negotiation. Disabled
    WPA-Fast-Handover Disabled
    Disable rekey and reauthentication for clients on call Disabled
    Check certificate common name against AAA server Disabled



  • 14.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 24, 2014 09:33 AM
    2.5M in a month would not be a concern for me. We have peaked at 4.5+M in a day. Logs are logs, so I would just increase disk space or decrease the data retention for the logs themselves. My $0.02.


  • 15.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 24, 2014 12:00 AM
    Does that two mil include airgroup? We average a total of around 2.3 mil auths per day load balanced between 4 nodes. This doesn't include airgroup request. We average around 8k clients consistently with peaks around 12k daily.

    T.J. Norton
    Liberty University


  • 16.  RE: 802.1x - why so many duplicate authentications from iPhones?

    EMPLOYEE
    Posted Apr 24, 2014 12:08 AM
    No, just authentications. No AirGroup authorizations.






    Sent from Windows Mail


  • 17.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 24, 2014 12:09 AM
    The client count was over wireless, This doesn't include all of our wired clients.


  • 18.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 24, 2014 12:12 AM
    Awesome


  • 19.  RE: 802.1x - why so many duplicate authentications from iPhones?

    EMPLOYEE
    Posted Apr 24, 2014 09:47 AM
    Enable Validate PMKID. Macs do not support opportunistic key caching and that should be enabled when OKC is enabled.


  • 20.  RE: 802.1x - why so many duplicate authentications from iPhones?

    Posted Apr 24, 2014 09:53 AM

    @cjoseph wrote:
    Enable Validate PMKID. Macs do not support opportunistic key caching and that should be enabled when OKC is enabled.

    Thanks for the input.