02-03-2019 06:12 PM
Hi. I recently "inherited" a few hundred aruba beacons at a Shopping Centre my company manages the WiFi for. No-one at the centre currently manages the beacons, or has any clue how to. I have used an off the shelf beacon scanner and can see them emitting ibeacon parameters, however I have no idea how to manage them. I have downloaded an Aruba Beacons app but am asked for a username / password. Any ideas how I get these beacons managed again?
Solved! Go to Solution.
02-04-2019 07:00 AM
Please try to find the partner that sold and deployed you the solution.
The beacons are linked to the Meridian system which is subscription based.
If you don't know your Aruba partner, but you still have a valid subscription, you may try to call Aruba Support to find or recover your login credentials. Aruba Support would be able to look up your subscription status if you don't know it.
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).