Monitoring, Management & Location Tracking

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Articles relating to existing and legacy HPE Aruba Networking products and solutions including AirWave, Meridian Apps, ALE, Central / HPE Aruba Networking Central, and UXI / HPE Aruba Networking User Experience Insight

AMON data is not getting updated after upgrade. 

May 27, 2016 08:30 AM

Problem:

AMON data is not getting updated after upgrading the server to 8.2.0.



Diagnostics:

AMP Version : 8.2.0

AMON data is not getting updated after upgrading the server to 8.2.0.  In the Amon log we can see the following message is getting skipped by enabling qlog for Amon in Airwave.

# qlog enable amon amon_dump amon_dump_raw

After 15 minutes we can disable the above amon Topic,

# qlog disable amon amon_dump amon_dump_raw

We can the amon qlog topics output in the following path.

/var/log/amp_diag/

We can open the  log amon using the following command,

# vi amon
2182 papi|dropping payload from 10.129.96.2 because id is not found

2182 papi|dropping payload from 10.129.96.2 because id is not found

2182 papi|dropping payload from 10.129.96.2 because id is not found

2182 papi|dropping payload from 10.129.96.2 because id is not found

 

 



Solution

1. In Airwave controller was added using loopbackip before the upgrade.

2. We need to confirm the ip address to which the Amon data is sent from the controller,

Because in 8.2 design changes to PAPI daemon, AMON messages are dropped at PAPI daemon if AMON message source_ip is not one of  apparent_ip, amon_ip, aruba_switch_ip.

We can confirm the ip address by executing the following command,

#show datapath session | include 8211

10.129.96.2   10.17.171.131   17   8211  8421   0/0  0    0   1   1/0         13   0          0          FYCI
10.129.96.2   10.17.171.131   17   8211  8419   0/0  0    0   1   1/0         15   0          0          FYCI
10.129.96.2   10.17.171.157   17   8211  8211   0/0  0    0   21  1/0         15d  0          0          FYI

The above output confirms that the Amon data is sent from 10.129.96.2.

3. verified the ip interface to confimr the vlan details by executing the following command,

(Aruba) #show ip interface brief

Interface                   IP Address / IP Netmask        Admin   Protocol
vlan 1                      10.129.96.2 / 255.255.255.224  up      up
vlan 2                      20.20.20.1 / 255.255.255.0     up      up
vlan 10                     unassigned / unassigned        up      down
vlan 31                     31.1.1.1 / 255.255.255.0       up      down

4.  From the above about we can confirm the information is forwarded from vla1 ip.

5. We need to update the vlan1 ip in the Airwave by navigating to the controllers manage page -> Device Communication -> IP Address: -> Save & Apply.

Once after updating the ip address we can will see the the Amon information getting updated.

 

 

 

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