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Articles relating to existing and legacy HPE Aruba Networking products and solutions including AirWave, Meridian Apps, ALE, Central / HPE Aruba Networking Central, and UXI / HPE Aruba Networking User Experience Insight
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Need to enable audit configuration at least once when using AMON or SNMP 

Oct 29, 2014 12:48 PM

Issue: Client SSID information is not updating and there is client count difference when using AMON or SNMP

 

Environment Information: Airwave running on 7.7.x and above versions.

 

Symptoms: Inaccurate client count and missing of client SSID information.

 

Resolution:

If snmp or AMON is enabled (by extension especially when Prefer AMON vs SNMP is enabled), then auditing needs to have been successful at least once to allow AMP to calculate the proper BSSIDs per radio.

 

When these BSSIDs don’t exist, the clients are dropped since they don’t have any corresponding BSSIDs in the AMP database.

 

Need to enable Audit configuration in all Groups->Basic page irrespective whether that group contain only APs or controllers.

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