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Articles relating to existing and legacy HPE Aruba Networking products and solutions including AirWave, Meridian Apps, ALE, Central / HPE Aruba Networking Central, and UXI / HPE Aruba Networking User Experience Insight
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Using the Support Connection? 

Jun 23, 2014 07:57 PM

AirWave support will create a profile for you to connect to the Support Connection Server. You will be able to download the config for that profile like this: 

# get_support_config <Name_of_Profile> 

Once the unique config file has been downloaded you can start, stop, or check the status of the Support Connection with these commands: 

# service support_connection restart 
# service support_connection stop 
# service support_connection status 

Unless it's stopped with the stop command, it will remain open for 4 days.

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