Using the Support Connection?

Aruba Employee
Aruba Employee

AirWave support will create a profile for you to connect to the Support Connection Server. You will be able to download the config for that profile like this: 

# get_support_config <Name_of_Profile> 

Once the unique config file has been downloaded you can start, stop, or check the status of the Support Connection with these commands: 

# service support_connection restart 
# service support_connection stop 
# service support_connection status 

Unless it's stopped with the stop command, it will remain open for 4 days.

Version history
Revision #:
3 of 3
Last update:
‎06-24-2014 09:34 AM
Updated by:
Labels (1)