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AirWave Reports

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  • 1.  AirWave Reports

    Posted Oct 02, 2014 09:48 AM

    Hi

    I transitioned from a hosted Airwave monitoring solution to an in-house solution using the same report definitions but am seeing huge differences in the session and client numbers being reported.  Remote, hosted sessions are much higher then in-house sessions.

    Reporting parameters appear to be the same.

    Any Suggestions on where to look to get to the bottom of this? HG



  • 2.  RE: AirWave Reports

    EMPLOYEE
    Posted Oct 02, 2014 10:32 AM

    If you still have both versions of Airwave, you should be able to compare, device by device, and client by client where the discrepancy is.   If you run detailed reports that show all client information, you should be able to compare. Without knowing any details about how either is setup, that is probably the best that you can do.