Network Management

New Contributor

AirWave not showing any clients

AirWave (8.2.3) is not showing any wireless clients connected to Instant APs.

Instant APs are correctly showing up in AirWave.

IAPs are all in Monitor only mode.


How to diagnose what's going on?



Guru Elite

Re: AirWave not showing any clients

Did this ever work?  How long has this been installed?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
Sign up for Security Alerts
Aruba Technical Webinars
New Contributor

Re: AirWave not showing any clients

Never worked, running for about 2 weeks.


IAP are provisionned by DHCP with options 43+60

They show up in the extpected folders based on option 43 setting.

I can import their setting and configuration goes to "Good", so communication seems to be ok.



Re: AirWave not showing any clients

Please open a support case.  Support can run a capture on the data and then parse the capture to make sure you're getting the appropriate info back from the IAPs.

Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Search Airheads
Showing results for 
Search instead for 
Did you mean: