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Occasional Contributor I

Airwave 7.7.9 prompt Login session timed out.

Every time I try to add a map to a campus on Airwave 7.7.9, I get a prompt "Login session timed out". Even if I re-authenticate, I still get this prompt.

 

I have tried this on Firefox, Chrome and Safari.

 

Any ideas?

 

Thanks!

Guru Elite

Re: Airwave 7.7.9 prompt Login session timed out.

Are you hitting Airwave on its ip address or a fqdn?  If it is an fqdn, try it by ip address...


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Occasional Contributor I

Re: Airwave 7.7.9 prompt Login session timed out.

Thanks for the reply. I was using a fqdn. I tried the ip address, but I had the same problem.

 

I did notice that this problem only happens when I try to set a campus map. I can set a building map with no problem.

Guru Elite

Re: Airwave 7.7.9 prompt Login session timed out.

Let us check that out.  Thanks for bringing it to our attention..


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Contributor I

Re: Airwave 7.7.9 prompt Login session timed out.

any fix or workarounds for this? im having the same issue.

Guru Elite

Re: Airwave 7.7.9 prompt Login session timed out.

This is scheduled to be fixed in Airwave 8.0

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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