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Airwave 8.2.0 Instant Config Error

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  • 1.  Airwave 8.2.0 Instant Config Error

    Posted Apr 13, 2016 01:26 PM

    Hello all

    I´m trying to use Instant Config from Airwave 8.2.0 but when i click on it the following message is shown:

    IGC engine is not currently running. It may be disabled. Enable it on the Groups Basic page. The engine may take a few minutes to start after it is enabled.

     

    Looking for event log, i´m able to see the IGC service restarting every minute

    Time User Type Event Device ID Folder Group

    Wed Apr 13 14:19:30 2016SystemSystemRestarting service IGC   
    Wed Apr 13 14:18:30 2016SystemSystemRestarting service IGC   
    Wed Apr 13 14:17:30 2016SystemSystemRestarting service IGC   
    Wed Apr 13 14:16:30 2016SystemSystemRestarting service IGC   
    Wed Apr 13 14:15:15 2016SystemSystemRestarting service IGC   
    Wed Apr 13 14:14:15 2016SystemSystemRestarting service IGC   
    Wed Apr 13 14:13:15 2016SystemSystemRestarting service IGC

    I tried the bellow procedure without success:

    http://community.arubanetworks.com/t5/tkb/articleprintpage/tkb-id/MonitoringManagementLocationTracking/article-id/612

     

    Someone already used the igc of Airwave 8.2.0 ?

     

    Regards

     

    Thiago

     

     



  • 2.  RE: Airwave 8.2.0 Instant Config Error

    Posted Apr 14, 2016 09:49 AM
    NM didn't read the entire post. open a tac case it's you best bet to get it fixed


    #AirheadsMobile


  • 3.  RE: Airwave 8.2.0 Instant Config Error

    Posted Apr 14, 2016 09:49 AM
    I assume it's enabled in your group settings?


    #AirheadsMobile