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Airwave 8.2.5 no clarity data from instant

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  • 1.  Airwave 8.2.5 no clarity data from instant

    Posted Nov 28, 2017 08:29 PM

    Hi Airheads, 

     

    I just upgraded a cusotmer to  AMP 8.2.5 and also upgraded their IAP's to 6.5.3.3 and have enabled all clarity services however am only seeing DNS data and nothing for auth / association / dhcp. 

     

    confirmed the data is there from IAP console:

     

    Clarity config
    --------------
    Parameter Value
    --------- -----
    inline Sta stats enabled
    inline Auth stats enabled
    inline DHCP stats enabled
    inline DNS stats enabled

     

    show clarity history on the VC shows current data. just nothing in Airwave. 

     

    Any ideas? 

     

    Scott

     

     

     

     

     



  • 2.  RE: Airwave 8.2.5 no clarity data from instant

    Posted Nov 29, 2017 01:41 PM

    Hi Scott,

     

    if we are using template in Airwave I would request you to add the below config lines towards the end of the template in Airwave.

     

    clarity
     inline-sta-stats
     inline-auth-stats
     inline-dhcp-stats
     inline-dns-stats

     

    If you use Instant GUI config in Airwave under SERVICES section of the Airwave enable the clarity options.

     

    Regards,

    Sreedhar



  • 3.  RE: Airwave 8.2.5 no clarity data from instant

    Posted Nov 30, 2017 11:26 PM

     I have enabled those settings from the Instant GUI configuration in Airwave. 

     

    I verfied this was actually pushed and active by running the CLI commands on the previous post. 

     



  • 4.  RE: Airwave 8.2.5 no clarity data from instant

    Posted Jan 08, 2018 09:55 AM

    Hello,

     

    same here. Clarity Live shows "No rows available."

     

    IAP Cluster:

    # show clarity config

    Clarity config
    --------------
    Parameter          Value
    ---------          -----
    inline Sta stats   enabled
    inline Auth stats  enabled
    inline DHCP stats  enabled
    inline DNS stats   enabled

    # show clarity history dns

    DNS Server Stats Log ---- In History
    ------------------------------------
    Send Time        Server Ip      Max Delay  Min Delay  Avg Delay  RCODE0  RCODE1  RCODE2  RCODE3  RCODE4  RCODE5  Last Query  Last Resp  Samples  Anomaly Cnt  Anomaly Ip    RCODE History
    ---------        ---------      ---------  ---------  ---------  ------  ------  ------  ------  ------  ------  ----------  ---------  -------  -----------  ----------    -------------
    Jan  8 08:33:08  8.8.8.8        50         50         50         1       0       0       0       0       0       3672        3672       1        4            10.10.9.199   (1) 0 0 0 0 0
    Jan  8 08:34:08  8.8.8.8        0          0          0          0       0       0       0       0       0       0           0          0        5            10.10.9.199   (0) 0 0 0 0 0

    ...

     

     

    In AMP Setup "Enable Clarity Data Collection:" is "Yes"

    Airwave Version: 8.2.5.1

    IAP Version: 6.5.4.3



  • 5.  RE: Airwave 8.2.5 no clarity data from instant

    Posted Jan 09, 2018 01:52 AM

    correction:
    I have data now in Airwave - it took several hours to show up.