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Airwave 8.2.5 -- trigger sending email but not SNMP trap

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  • 1.  Airwave 8.2.5 -- trigger sending email but not SNMP trap

    Posted Nov 20, 2017 11:34 PM

    Hi

     

    We have currently set up a trigger on a client count per radio when it is > 35 alerting us by email & snmp trap.

     

    The trigger is firing and sending us an email, but there's no snmp trap being sent.

     

    Other triggers are firing off and sending snmp traps just fine, so I'm at a bit of a loss as to why this trigger is at odds.  I'm getting up to the stage where I'm going to have to log it with TAC as I can't see why this is not working.

     

    Does anyone have any ideas?

     

    Glen.



  • 2.  RE: Airwave 8.2.5 -- trigger sending email but not SNMP trap

    Posted Nov 29, 2017 02:50 PM

    Hi Glen,

     

    Could you please open a tac ticket I can work with you on this.

     

    Regards,
    Sreedhar



  • 3.  RE: Airwave 8.2.5 -- trigger sending email but not SNMP trap

    Posted Nov 29, 2017 03:29 PM

    Hi

     

    tac case raised 5324890209