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Airwave APPRF - Web Reputations & Categories

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  • 1.  Airwave APPRF - Web Reputations & Categories

    Posted Apr 11, 2016 10:33 AM

    Hello All,

    I want to first apologize if this question has been answered. I looked around, but couldn't find anything that matched my specific problem. I recently enabled AppRF DPI and Web Categorization on my 7210s. It appears to be working on the controllers, but I am not getting the Web Reputation or Web Categories on Airwave. AMON appears to be working correctly, but I am not seeing any other signs of issues. Here is some info to go along with this.

     

    AOS: Version 6.4.2.12

    APP_RF-1.jpg

     

    APP_RF-2.jpg

     

     

    (SPS-7210-0) #show mgmt-servers 
    
    List of Management Servers
    --------------------------
    Type     Primary Server  Profile
    ----     --------------  -------
    AirWave  192.168.11.35   default-amp
    Num Rows:1
    
    (SPS-7210-0) #show mgmt-server profile default-amp
    
    Mgmt Config profile "default-amp" (Predefined (editable))
    ---------------------------------------------------------
    Parameter       Value
    ---------       -----
    Stats           Enabled
    Tag             Enabled
    Sessions        Enabled
    Monitored Info  Disabled
    Misc            Enabled
    Location        Enabled
    UCC Monitoring  Disabled
    AirGroup Info   Disabled

     

     

     

     

     

     



  • 2.  RE: Airwave APPRF - Web Reputations & Categories

    EMPLOYEE
    Posted Apr 11, 2016 10:37 AM

    You should execute:

    #show mgmt-server message-counters process fw_visibility

    To make sure all data is being sent...



  • 3.  RE: Airwave APPRF - Web Reputations & Categories

    Posted Apr 11, 2016 11:35 AM

    Thank you for your response.

    It appears this may be part of my issue.

     

    (SPS-7210-0) #show mgmt-server message-counters process fw_visibility
    
    Message Counter History
    -----------------------
    Message Number  Time                      Packets  FW Agg Sessions  FW DNS  FW Apps  Web Category Info  Web CC Info
    --------------  ----                      -------  ---------------  ------  -------  -----------------  -----------
    6024            Mon Apr 11 10:24:10 2016  1        269              0       0        0                  0
    6023            Mon Apr 11 10:24:10 2016  1        0                0       0        0                  4
    6022            Mon Apr 11 10:24:10 2016  1        0                4       0        0                  0
    6021            Mon Apr 11 10:22:18 2016  1        327              0       0        0                  0
    6020            Mon Apr 11 10:22:18 2016  1        0                0       0        0                  11
    6019            Mon Apr 11 10:22:18 2016  1        0                8       0        0                  0
    6018            Mon Apr 11 10:20:10 2016  1        351              0       0        0                  0
    6017            Mon Apr 11 10:20:10 2016  1        0                0       0        0                  8
    6016            Mon Apr 11 10:20:10 2016  1        0                7       0        0                  0
    6015            Mon Apr 11 10:18:18 2016  2        401              0       0        0                  0
    6014            Mon Apr 11 10:18:18 2016  1        0                0       0        0                  79
    6013            Mon Apr 11 10:18:18 2016  1        0                39      0        0                  0
    6012            Mon Apr 11 10:16:10 2016  1        309              0       0        0                  0
    6011            Mon Apr 11 10:16:10 2016  1        0                0       0        0                  13
    6010            Mon Apr 11 10:16:10 2016  1        0                16      0        0                  0
    6009            Mon Apr 11 10:14:18 2016  1        275              0       0        0                  0
    6008            Mon Apr 11 10:14:18 2016  1        0                0       0        0                  1
    6007            Mon Apr 11 10:14:18 2016  1        0                1       0        0                  0
    6006            Mon Apr 11 10:12:10 2016  1        310              0       0        0                  0
    6005            Mon Apr 11 10:12:10 2016  1        0                0       0        0                  9


  • 4.  RE: Airwave APPRF - Web Reputations & Categories

    EMPLOYEE
    Posted Apr 11, 2016 12:17 PM
    I would open a tac case. The controller looks like it is sending the traffic. Airwave somehow is not displaying it.


  • 5.  RE: Airwave APPRF - Web Reputations & Categories

    Posted Apr 11, 2016 01:19 PM

    I will definately do that. Thank you for your help. I will definately post the resolution here as well.



  • 6.  RE: Airwave APPRF - Web Reputations & Categories
    Best Answer

    Posted Apr 18, 2016 10:43 AM

    Just wanted to post a resolution here. 

    After working with TAC over the past week it appears I may have fixed it. I upgraded to 6.4.3.7 last night to gain the "Clarity" insight and as a result it looks like Web Reputions and Web Categories is now populating. I was previously running 6.4.2.12, so I am not sure if this was the issue or not. Hopefully its something someone can try. Thank you for the help