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Airwave Device name

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  • 1.  Airwave Device name

    Posted Mar 21, 2017 09:42 AM

    I just noticed under the APs/Devices list that airwave is showing the name of my accesspoints as well as the name of the switch its connected to in parentheses.

     

    Example AP101-office-VP (AP124-r1-1b116.company.com)

     

    Im not running AP124s any more and only have 225. Im trying to figure out 1, how did the switch name just start coming up, and 2 why it shows AP124?



  • 2.  RE: Airwave Device name

    MVP EXPERT
    Posted Mar 21, 2017 09:55 AM

    Hi, are you able to post a screenshot to help us understand further? Are you certain the switch hasn't been added to AirWave using SNMP polling or anything? Same with the AP124, if these have apppeared on a controller then they will be displayed in AirWave.

     

    What does the devices details say when you drill down into the AP124's in AirWave?



  • 3.  RE: Airwave Device name

    Posted Mar 21, 2017 10:02 AM

    I am not able to, PAVAN below suggested a solution, and it worked. Now im just trying to figure out why it happened on some of them, but not all of my APs.



  • 4.  RE: Airwave Device name

    EMPLOYEE
    Posted Mar 21, 2017 09:56 AM

    Hi Pigpen,

     

    In AMP Setup > General page>Display section , set AP Fully Qualified Domain Name Options to Do not use FQDN and check the status.

     

    Regards,

    Pavan

    if my post address your query, give kudos:)



  • 5.  RE: Airwave Device name

    Posted Mar 21, 2017 10:01 AM

    That did the trick. Im trying to understand why some APs were showing the FQDN and some werent? 



  • 6.  RE: Airwave Device name

    Posted Oct 01, 2018 03:05 AM
      |   view attached

    Hi,

    I have an issue where in the Device Name is not showing up for the Switch for a partcular Group only.

    In the attached sceenshot, the first highlighted field is empty. But its showing correctly for other groups.

     



  • 7.  RE: Airwave Device name

    Posted Oct 01, 2018 03:31 AM
      |   view attached

    Dear ,

     

     

    In our device list is showing properly controller and device model .

     

    Firmware is using 8.2.7

     

     



  • 8.  RE: Airwave Device name

    Posted Oct 01, 2018 05:49 AM

    As mentioned, the issue is only with particular group



  • 9.  RE: Airwave Device name

    EMPLOYEE
    Posted Oct 01, 2018 10:14 AM

    I suggest opening a support case. I'd expect that if it works in 1 group, it should work for all groups.  Support can at least run some captures and check the logs to see if anything stands out about the group.



  • 10.  RE: Airwave Device name

    EMPLOYEE
    Posted Oct 02, 2018 09:44 AM

    Ankita,

     

    Does Audit configuraiton option enabled in that particular Group>Basic page, if not try enable and  do manual audit from APs/Devices>Config page and import the setting.