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Airwave No Wireless clients

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  • 1.  Airwave No Wireless clients

    Posted Jul 03, 2019 02:16 PM

     

    It appears that AirWave 8.2.9.0 can't process AMON User data from AOS 8.5.0.0.

     

    When prefering AMON in AirWave you won't get any client count.

    Workaround is to go into AMP Settings and change Additional AMP Services, Prefer AMON vs SNMP Polling set to No.

     

     

    tailf async_logger_client
    Wed Jul 3 13:56:22 2019: try_ap: id: 5
    Wed Jul 3 13:56:22 2019: Use of uninitialized value in string eq at /usr/local/airwave/lib/perl/Mercury/AP/Aruba/Parser/AMONClientBase.pm line 128.

    Wed Jul 3 13:56:22 2019: try_ap: id: 5
    Wed Jul 3 13:56:22 2019: Use of uninitialized value $_ in hash element at /usr/local/airwave/lib/perl/Mercury/AP/Aruba/Parser/AMONClientBase.pm line 71.

    Wed Jul 3 13:56:22 2019: try_ap: id: 5
    Wed Jul 3 13:56:22 2019: Use of uninitialized value $_ in hash element at /usr/local/airwave/lib/perl/Mercury/AP/Aruba/Parser/AMONClientBase.pm line 72.

    Wed Jul 3 13:56:22 2019: try failed! ap_id: 5 Can't use an undefined value as a HASH reference at /usr/local/airwave/lib/perl/Mercury/AP/Aruba/Parser/AMONClientMixin.pm line 88.

     

     

    Aruba TAC ticket already opened, hopefully th defect will get resolved soon. 

     



  • 2.  RE: Airwave No Wireless clients

    EMPLOYEE
    Posted Jul 03, 2019 02:44 PM

    Hello, 

     

    Could you share the ticket number, This could be something related to the controller config. i can check the details on the ticket.

     

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