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Airwave could not fetch config file form controller

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  • 1.  Airwave could not fetch config file form controller

    Posted Nov 09, 2017 12:40 AM

    I added some controllers to Airwave and prompted an error in Device info .That say configration error (Telnet / SSH Error: could not fetch config file; command time-out).

    The controller is in monitor-only mode ,I found in the audit tab,The Airwave can fetch the controller configuration



  • 2.  RE: Airwave could not fetch config file form controller
    Best Answer

    EMPLOYEE
    Posted Nov 09, 2017 06:45 AM

    Check controller login credentails proivded in correct in Airwave Aps/Devcies>manage page and also try increase the telnet/ssh timeout value in Devices Setup > communication page.

     

    Regards,

    Pavan



  • 3.  RE: Airwave could not fetch config file form controller

    Posted Nov 09, 2017 09:01 AM

    I increased the telnet/ssh vule to 20.That works fine!

     

    Thank you very much!