Good evening. Have a question regarding the upgrading of Aruba MAS devices. If I do a firmware upgrade and set it for scheduled reboot longer than 1 hour it installs the new code but fails on the scheduled reboot.
If I go under 1 hour it works just fine. My code version for Airwave is 7.7.11.
Here is an example of a failed job:
Fri Jun 27 15:59:47 2014: Starting a pass for Memorial 36,37,38
Fri Jun 27 15:59:47 2014: Executing Firmware Upgrade Job Memorial 36,37,38
Fri Jun 27 15:59:47 2014: MEMOIDF-RM117-APOE-38 needs firmware update
Fri Jun 27 16:02:27 2014: MEMOIDF-RM117-APOE-38 firmware download success
Fri Jun 27 16:02:27 2014: MEMOIDF-RM117-APOE-36 needs firmware update
Fri Jun 27 16:05:07 2014: MEMOIDF-RM117-APOE-36 firmware download success
Fri Jun 27 16:05:07 2014: MEMOIDF-RM117-APOE-37 needs firmware update
Fri Jun 27 16:07:46 2014: MEMOIDF-RM117-APOE-37 firmware download success
Fri Jun 27 16:07:46 2014: Pass complete for Memorial 36,37,38
Fri Jun 27 17:15:48 2014: Starting scheduled job Memorial 36,37,38
Fri Jun 27 17:15:48 2014: Starting a pass for Memorial 36,37,38
Fri Jun 27 17:15:48 2014: Executing Firmware Upgrade Job Memorial 36,37,38
Fri Jun 27 17:15:48 2014: Firmware upgrade timed out for MEMOIDF-RM117-APOE-38
Fri Jun 27 17:15:48 2014: Job failed, sending email for Memorial 36,37,38
Here is an example of a succesful job run:
Tue Jul 8 17:17:00 2014: Starting a pass for Franklin All Switches
Tue Jul 8 17:17:00 2014: Executing Firmware Upgrade Job Franklin All Switches
Tue Jul 8 17:17:00 2014: FRANIDF-RM7-APOE-SW7 needs firmware update
Tue Jul 8 17:19:45 2014: FRANIDF-RM7-APOE-SW7 firmware download success
Tue Jul 8 17:19:45 2014: FRANIDF-MARG-APOE-SW9 needs firmware update
Tue Jul 8 17:22:30 2014: FRANIDF-MARG-APOE-SW9 firmware download success
Tue Jul 8 17:22:30 2014: FRANIDF-SOUTH-APOE-SW5 needs firmware update
Tue Jul 8 17:25:12 2014: FRANIDF-SOUTH-APOE-SW5 firmware download success
Tue Jul 8 17:25:12 2014: FRANMDF-APOE-SW1 needs firmware update
Tue Jul 8 17:27:53 2014: FRANMDF-APOE-SW1 firmware download success
Tue Jul 8 17:27:53 2014: Pass complete for Franklin All Switches
Tue Jul 8 18:00:00 2014: Starting scheduled job Franklin All Switches
Tue Jul 8 18:00:00 2014: Starting a pass for Franklin All Switches
Tue Jul 8 18:00:00 2014: Executing Firmware Upgrade Job Franklin All Switches
Tue Jul 8 18:00:01 2014: FRANIDF-RM7-APOE-SW7 needs firmware update
Tue Jul 8 18:00:01 2014: FRANIDF-MARG-APOE-SW9 needs firmware update
Tue Jul 8 18:00:02 2014: FRANIDF-SOUTH-APOE-SW5 needs firmware update
Tue Jul 8 18:00:03 2014: FRANMDF-APOE-SW1 needs firmware update
Tue Jul 8 18:00:03 2014: Pass complete for Franklin All Switches
Tue Jul 8 18:01:00 2014: Starting a pass for Franklin All Switches
Tue Jul 8 18:05:14 2014: FRANIDF-SOUTH-APOE-SW5 firmware is up to date
Tue Jul 8 18:05:14 2014: FRANMDF-APOE-SW1 firmware is up to date
Tue Jul 8 18:05:14 2014: Pass complete for Franklin All Switches
Tue Jul 8 18:06:00 2014: Starting a pass for Franklin All Switches
Tue Jul 8 18:06:00 2014: Job finished, deleting Franklin All Switches
I have an open case and so far no answer. We have just extended the SNMP timeout to 300 seconds versus default 120.
Thanks,