Network Management

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Contributor I

Airwave: provide user access to multiple groups

Hi we host airwave to manage our customers networks. Sometimea we provide a client with a user account in airwave to check their network status.

Now we have customer with 2 offices - so in our airwave these are 2 different groups, each of them with a virtual controller

I can not find a way to provide this airwave user access/permissions to these two groups, I can only select one group&folder

Ia there a way I can peovide access to multiple groups to just one airwave user?

Moderator

Re: Airwave: provide user access to multiple groups

Roles for visibility aren't restricted by group.  They are restricted by folders only.

 

When you create a role, the 'Top Folder' dropdown has the option to select multiple Top folders.  This is where you'd select the 2 folders that the customer can view.

 

Devices in the folders determine which groups the user role has, so if you want the customer to only see 1 group, then all the devices should be in 1 group.  If just 1 device in the group is in a visible folder, then customer will see that group.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Contributor I

Re: Airwave: provide user access to multiple groups

HI there, thanks for your answer.. but I can only select ONE Folder setting up a Role..

 

So I need to select 2 folders ( 2 groups)

I am using Airwave  8.2.6

 

 

Moderator

Re: Airwave: provide user access to multiple groups

Can you provide screenshots?  Here's what I'm trying to outline:

 

1) from drop down -> choose multiple top folders option

folder1.png2) the folders should get checkboxes next to them

folder2.png

 

Groups and folders are separate organizational aspects in AirWave.  Groups are added from the group tab, but folders are added from the Devices list at the bottom of the page (just trying to make the distinction between folders and groups clear).  For folders: navigate to Devices tab (historically AP/Devices) and scroll to the bottom of the page to check your folder structure:

folder3.png

 

As it sounds to me like you have several groups, but just 1 folder if you're only able to select 1.  In which case if you only have 1 folder, you'll have to create folders and move the devices into the proper folder tree before defining the roles.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Contributor I

Re: Airwave: provide user access to multiple groups

Thanks, that worked. 

Occasional Contributor II

Re: Airwave: provide user access to multiple groups

Hi,

 

is there a way I can restrict the User to see NO group at all?

Highlighted
MVP Guru

Re: Airwave: provide user access to multiple groups

No, we dont have option to hide groups for user.

Regards,
Pavan
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NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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