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Occasional Contributor I

Alert appears very slow

Hello,

We are configuring for the first time the monitoring of an Aruba 5406R zl2 switch from ariwave.
Currently we have created some triggers to warn us when certain ports fall, and it is working, but since airwave detected in "syslog & traps" the problem until that appears in "alerts" spend 5 minutes.
Is it possible to change this?

Thank you.

Greetings.

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MVP Expert

Re: Alert appears very slow

We can modifiy snmp polling intervals in Groups>Basic page but not syslog&trap interval.

 

 


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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Occasional Contributor I

Re: Alert appears very slow

How does airwave process a trap snmp that has a trigger associated?.

How long does it take to generate the alert?

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MVP Expert

Re: Alert appears very slow

Airwave trigger alert immediately when it receive matching conditon data. Traps/syslog is forward by controller to server, if airwave is added as trap receiver in controller.

 

Using SNMP protocol it polls the controller depend on configured polling interval to get device data.


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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Occasional Contributor I

Re: Alert appears very slow

Hi pavan,

 

the configuration of the switch is as follow:

 

snmp-server community "airwave" unrestricted
snmp-server host 10.223.103.101 community "airwave" trap-level all
snmp-server enable traps vsf
snmp-server trap-source 192.168.201.15 (ip switch)

 

On the airwave: 

 

I attach images.

 

As you can see in the images, the difference between the trap receipt and the alert, is 5 minutes.

 

Best Regards.

 

 

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MVP Expert

Re: Alert appears very slow

What is the device UP/Down polling interval status in Groups>Basic page?


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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Occasional Contributor I

Re: Alert appears very slow

Hi Pavan,

 

I attached file.

 

Is correct?.

 

Best Regards.

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Occasional Contributor I

Re: Alert appears very slow

Hi pavan,

 

Can you see the files and the config?.

 

Best regards

Highlighted
MVP Expert

Re: Alert appears very slow

Open TAC ticket to debug.


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
Highlighted

Re: Alert appears very slow

Hi Ruben,

Any particular reason why we have the default polling values changed? If not could we try setting it to default and check onces? Atleast the up/down polling to 5 from 15. Below is a screen shot from lab server with the default values.
Untitled.png

Regards,
Vishnu
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