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AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

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  • 1.  AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

    Posted Jun 19, 2015 11:57 AM

    Good afternoon everyone.

    Recently we updated our ArubaOS and our airwave to version 6.4.2.5 and 8.0.7.1 respectively.
    I went today to enable appRF to check the traffic in ArubaOS works perfectly, but airwave is not able to collect this data in AppRF flap that is blank.
    I checked the credentials of AW and correct.
    I checked the AMON and AppRF collection setting in AW and correct.
    I checked the AMP's that are listed on ArubaOS and are correct.
    I applied the command "Firewall-Visibility" in ArubaOS.
    I researched here in the forum in ancient post and found nothing relevant
    I remember when we were controlling 3400 with the older version of ArubaOS and AW worked.
    Am I missing something?
    I thank everyone.



  • 2.  RE: AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

    EMPLOYEE
    Posted Jun 19, 2015 11:59 AM

    Do you have AMON enabled on the controller side?

    Is AppRF data enabled in the AMP profile?

    Is UDP 8211 allowed between the controller and AMP?



  • 3.  RE: AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

    Posted Jun 19, 2015 01:53 PM
      |   view attached

    Hello Cappalli,
    1- Where can I check the Amon is on the side of the controller?
    2 - The AppRF is active on the AW as a screenshot attached.
    3- Certainly allows, for there is no firewall between the controller and the AW.

     

    Thank You



  • 4.  RE: AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

    EMPLOYEE
    Posted Jun 19, 2015 01:55 PM
    show mgmt-servers


  • 5.  RE: AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

    Posted Jun 19, 2015 01:59 PM
      |   view attached

    If the command output is only this, follow the screenshot attached.



  • 6.  RE: AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

    Posted Jun 19, 2015 12:59 PM

    Hi Rafap,

    Have you entered  valid Telnet/SSH credential for WLC in Airwave ?

    To get AMON data properly valid Telnet/SSH credetial are required.

     



  • 7.  RE: AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

    Posted Jun 19, 2015 02:03 PM

    Hi SumaN

     

    What do you mean by WLC? It would be the credentials that are in the Device Setup> Communication> Default Credentials> Aruba. If that's the way credentials are correct, because I used the same to insert the controller in AW. Including the username and password that are the credentials I can log on the controller.


    Thank You



  • 8.  RE: AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly

    Posted Jun 19, 2015 02:55 PM

    Could you please post  a screenshot of that device events logs.



  • 9.  RE: AppRF (ArubaOS 6.4.2.5) and Airwave (8.0.7.1) It does not work properly
    Best Answer

    Posted Jun 30, 2015 02:27 PM

    I had to restart my AMP and mysteriously he began to plot graphs in AppRF. Who knows...

    I thank you all for your help.