Network Management

Why do i only have the ports listed in the applications in airwave?  The controllers resolve the port to an app 

ie - facebook on the controller is a port number on airwave.

Do you have a DNS server defined in Airwave?  You also need AMON configured on the controller to point to Airwave.

yes i have dns on airwave and the amon pointing to airwave from the controllers.  the firewall stats on the controllers shows all the apps and destinations correctly.  something is missing...help!!

show mgmt-server pro

Mgmt Config profile List
------------------------
Name         References  Profile Status
----         ----------  --------------
default-ale  0           Predefined (editable)
default-amp  0           Predefined (editable)

Total:2

(xxx-LOCAL) #show mgmt-servers

List of Management Servers
--------------------------
Type     Primary Server  Profile
----     --------------  -------
AirWave  xxx.xx.xx.xx    default-amp
Num Rows:1



(xxx-LOCAL) #show mgmt-server profile default-amp

Mgmt Config profile "default-amp" (Predefined (editable))
---------------------------------------------------------
Parameter        Value
---------        -----
Stats            Enabled
Tag              Enabled
Sessions         Enabled
Monitored Info   Disabled
Monitored Stats  Disabled
Misc             Enabled
Location         Enabled
Voice Info       Disabled

[root@airwave mercury]# cat /etc/resolv.conf
nameserver xxx.xxx.xxx.xxx
nameserver xxx.xx.xx.xxx

[root@airwave mercury]#

What AirWave version?  What AOS firmware version?

Make sure that you have valid credentials to Telnet/SSH to controller from AirWave.  For AMON consumption, valid Telnet/SSH creds are needed to complete XML queries for missing data.

I also suggest opening a support case so that they can enable additional logging and see if the AMON traffic contains the messages for translating the ports to common names.

Any update to this? I just deployed a fresh build of 8.0.5 at a customer site and am seeing the same behavior. 

i have collected a plethora of log files and traces for the support engineers to take a look at.  So far i have validated the tellnet/ssh credentials and  dns settings.

the case has been escalated.

no solution has been found as of yet

willy31 thanks for the update. I have also validated AMON, credentials, and DNS. Keep us posted. Thanks!

sorry i forgot to include version info

airwave 8.0.4.1

aruba os 6.3.1.8

I'm AOS 6.3.1.8 and AirWave 8.0.5.

I'm seeing the same thing on a brand new deployment as well!

AOS 6.3.1.9, all AP-225's, AirWave 8.0.5

Thanks all for the updates.  I will have someone in QA take a look at this and update.

Luckyvvt,

We just tried this in our lab but we get full AppRF data in AirWave and the port to application translation works without a problem. Assuming the entier configuration is done correctly on the controller and AirWave, I'd suggest you open a support case so that Engineering can take a look at your setup and debug in detail. Thank you!

Hi, I have the same issue with an Airwave 8.5.2.1 and Controller 6.5.4.3. In all these years, someone found the solution?

Thank you very much!

---

@pherradawrote:

Hi, I have the same issue with an Airwave 8.5.2.1 and Controller 6.5.4.3. In all these years, someone found the solution?

 

Thank you very much!

---

Hi ,

Airwave recives port to application mapping using AMON feed , if airwave doesn't recive mapping for any port it will show as Port <port no> in AppRF charts

Can you help with this information to check further ?

1. Are you not seeing any applications in applications graph ? Are all coming as Port ?
2. Are you seeing the applications in controller ? You can check using below command

show dpi application all

 3 . Do you have root access to your system ? if yes , can you check content in pef_fw_application table , ap_pef_fw_application ?

And it would be better if I can access your systen to check the issue further

Thanks

Sandeep Lade

Airwave QA team