Network Management

Hello, 

 

we have some users with samsung android who are running a specific application (connects to a cloud server) that does not support roaming.

If the client roams between APs connection is dropped.

However, this clients are only used to a specific room.

 

Is it possible to bind these clients to a specific AP nearby and prevent the controller from sending De-auth (client match)?

 

thanks

No this is not possible. There are utilities/apps out there that can be
installed on the client that can lock it to a certain BSSID.

However, this wouldn't prevent the controller from deauthenticating the client occasionally... 

Maybe, it should be considered as a feature or something.

Regrettably, this is another example of a poorly written application.  You should contact the developers and complain.

Gem,

 

There is no configuration that would allow the controller to only allow a client to connect to a specific SSID.

 

If you want the controller to NOT make any client moves using clientmatch, you can add the client to the clientmatch unsupported list:  http://community.arubanetworks.com/t5/Controller-Based-WLANs/HOW-TO-DISABLE-CLIENT-MATCH-FOR-A-SPECIFIC-CLIENT/ta-p/179938

 

 

Thanks all.

Combination of all three answers is the way to go.

 

Temporary workaround:

Disable ARM on the controller so it doesn't de-auth clients.

Install an app on the device to bind to specific AP.

 

Finally have the developers fix their poorly written app, as they have agreed that they have the problem elsewhere and they need to address it.