Can't connect Airwave Management Client to Airwave
05-29-2015 01:44 PM
I am testing the Airwave Management Client. I found the instructions to setup the role in AMP, setup the user "client", and download and install the software. However, on the "Last AMP Update" it always indicates "failed". If I check the diagnostic log on the client, I see the following error "Http error:  [The server name or address could not be resolved]
In the server details on the client, I configured the AMP IP address, along with the password of the "client" user I had setup in AMP.
From the laptop that is running AMC, I can ping the server as well as access the web interface. I ran tcpdump on the Airwave server and see ICMP echoes and replies coming from / to my client, but no HTTP(s) traffic. I am running Windows 8.1 on my laptop and I do not have Windows firewall running.
Does anyone have any ideas of what I should try.
Re: Can't connect Airwave Management Client to Airwave
06-05-2015 11:03 AM
I haven't seen that specific error before. Please try opening a support case with TAC.
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company