Network Management

We're just rolling out BYOD and have noticed that mobile devices, namely Apple and Android, only display the MAC address in the client details but when I look in DHCP it correctly dispalys the device device name\hostname.

 

First image is the details held in DHCP and the second is what is displayed in Airwave for the same client, is there any way of getting the hostname\device name in DHCP to populate the hostname\device name in Airwave as we want to be able to track devices and know who owns what device without having to go to user documentation.

 

Thanks

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If you have a DNS server definited for airwave, it should do a reverse lookup in DNS and populate the hostname parameter http://www.arubanetworks.com/techdocs/AirWave_8_0_Web_Help/UserGuide.htm#AWUserGuide/Chapter2_Config/setup_Display.htm?Highlight=Dns

The lookup device is already ticked as yes and the Hostname lifetime was set to 4 hours I've chnaged that to 24.

 

If I try doing a ping -a on the ip address it doesn't resolve back to a hostname.

 

The security on the SSID is PSK WPA2 with MAC auth.

Does your DHCP server for that subnet publish hostnames to DNS?

It was DHCP it had only been configured to dynamically allow the client to update DNS not DHCP so I've made the change and now all the devices Hostnames have appeared in Airwave.