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Frequent Contributor II

How to get UCC Data from the MM into Airwave


@micneesen wrote:

 

Cluster 1 is assigned to one Airwave instance, cluster 2 and 3 to another. Keep in mind to include the MM in all Airwave and to ignore the controllers that should not be visible if you need UCC information.

 


Hi, can you explain this point a bit further? I just noticed this because our Airwave UCC data has been broken since install and Aruba TAC has not been able to fix it. We are getting no UCC data in Airwave even though it is available in the MM dashboard. Is there some caveat you are aware of for UCC data to work properly from MM to Airwave?

 

[This post has been moved and a new post created because it is unrelated to the current thread]


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New Contributor

Re: How to get UCC Data from the MM into Airwave

Yes, sure.

 

So we are using ArubaOS 8.5.0.1 in combination with AirWave 8.2.10.1.

We needed to enable the UCC tranmission in the Controller Profile -> Management Config -> Default-amp or whatever profile you are using.

 

Furthermore you need to activate the UCC collection on AirWave in the AirWave Setup -> General -> Additional AirWave Services.

 

Be aware that this will only work (in MM setup) when MM is connected to AirWave. The UCC engine is only working on MM and therefore those information can only be obtained using the Mobility Master.

 

Hope this helps.

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How to get UCC Data from the MM into Airwave

What version of Airwave and what version of AOS on the cluster?


Charlie Clemmer
Aruba Customer Engineering
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MVP Expert

Re: How to get UCC Data from the MM into Airwave

Can you share TAC ticket number,will check details.


Pavan Arshewar | ACCP

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New Contributor

Re: How to get UCC Data from the MM into Airwave

Yes, sure.

 

So we are using ArubaOS 8.5.0.1 in combination with AirWave 8.2.10.1.

We needed to enable the UCC tranmission in the Controller Profile -> Management Config -> Default-amp or whatever profile you are using.

 

Furthermore you need to activate the UCC collection on AirWave in the AirWave Setup -> General -> Additional AirWave Services.

 

Be aware that this will only work (in MM setup) when MM is connected to AirWave. The UCC engine is only working on MM and therefore those information can only be obtained using the Mobility Master.

 

Hope this helps.

View solution in original post