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Missing Stats for APs and Clients

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  • 1.  Missing Stats for APs and Clients

    Posted Jan 20, 2016 08:23 AM

    We are running Airwave 8.0.9.2 and I'm seeing problems when I bring up graphs for APs and users. For APs I'll get a graph for sya Clients and there will be gaps of about 4 or 5 hours where the is no info in the graph. I'll look at a radio of an AP and the channel utilization will have no data available. Out WIFI network consists of approx. 1700 APs and during the peak of the day around 8200 clients. Anyone else seeing this issue.



  • 2.  RE: Missing Stats for APs and Clients

    EMPLOYEE
    Posted Jan 20, 2016 09:47 AM

    I would open a TAC case in parallel to see if they can see why you are missing data.  There are a few scenarios like congestion on a management network and airwave being resource constrained that could cause that issue.  TAC would at least be able to look into it...

     



  • 3.  RE: Missing Stats for APs and Clients

    Posted Jan 21, 2016 05:49 AM

    Thanks Colin. I'll do that.