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Rogues from Controller not syncing to Airwave

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  • 1.  Rogues from Controller not syncing to Airwave

    Posted Dec 20, 2019 03:46 PM

    I am trying to configure rogue detection on Airwave.  Currently on my controller, it is reporting 12 Rogues on the wire at 100%.  I created a rule in Airwave to "Use Controller Classification", Detected on WLAN, Controller Classification="Rogue".  However, I'm not getting any Rogues reported in Airwave.

     

    Any ideas?



  • 2.  RE: Rogues from Controller not syncing to Airwave

    EMPLOYEE
    Posted Dec 20, 2019 05:45 PM

    Hi, Just add Controller Classification as the condition in the RPAIDS rules.

    Detected on WAN + Controller classification means the AP has to met both conditions, if either is no met you wont see any Rogues. to have exat controller classification, Just use one condition and make sure the controller is added to Airwave with ROgue AP polling enabled in the group settings.



  • 3.  RE: Rogues from Controller not syncing to Airwave

    Posted Dec 27, 2019 02:58 PM

    Thanks so much for the reply.  I validated my settings and still no luck on getting Rogue notifications.  See attached screenshots of my configs.  I have another Airwave setup at another location with the same settings and everything is working so I'm not for sure what I'm missing here.

     

    Thanks!



  • 4.  RE: Rogues from Controller not syncing to Airwave

    EMPLOYEE
    Posted Dec 30, 2019 04:08 AM

    Rogues are getting discovered in Airwave but not matching with controller or no rogues getting discovered?

     

    Did you enable poll local controller option under Rapids>Setup page?

     

     



  • 5.  RE: Rogues from Controller not syncing to Airwave

    Posted Dec 30, 2019 08:49 AM
      |   view attached

    Rogues are being discovered on the controller, but are not showing up in Airwave.

     

    Yes, Poll local controllers is enabled under RAPIDS setup.

     

    See attached...

     

    Thanks!



  • 6.  RE: Rogues from Controller not syncing to Airwave

    EMPLOYEE
    Posted Dec 30, 2019 09:08 AM

    If rogues itself not discovering in Airwave then need to check if any service is down, under system>status page we see all services status , check if AP watcher service or any other service showing down?



  • 7.  RE: Rogues from Controller not syncing to Airwave

    Posted Dec 30, 2019 12:35 PM

    No services are showing down...the below services are disabled:

     

    AMON DTLS Receiver

    AW10Migration

    Cisco ACS

    Cisco WLSE Poller

    Dead Letter Exchange Consumer

    ElasticSearch

    Failover Monitor

    FTP Server

    Glass Feeder

    IGC

    Logstash

    Master Console

    NTP Client

    Parallel HTTP Fetcher

    RADIUS Accounting Server

    RTLS Collector

    Safe Migration Parallel Worker

    sFlow API



  • 8.  RE: Rogues from Controller not syncing to Airwave

    EMPLOYEE
    Posted Dec 31, 2019 03:26 AM

    Are you seeing any snmp thin_ap_rogue timeouts under Controller's Device>Monitor page event section in Airwave? If YES try increase snmp timeout/retries values in Devices Setup > Communication page and poll the controller also try restart AMP services once from system>status page if you are not seeing any timeouts.

     

     



  • 9.  RE: Rogues from Controller not syncing to Airwave

    Posted Jan 03, 2020 08:30 AM

    No,  I am not seeing any snmp thin_ap_rogue timeouts in the logs.  I did a complete reboot of the server but still nothing.



  • 10.  RE: Rogues from Controller not syncing to Airwave

    EMPLOYEE
    Posted Jan 03, 2020 08:57 AM

    To check if any rogue data is been sent to Airwave or not, we can do snoop for thin_ap_rogue topic wait for few minutes and stop the snoop. Collect the snoop file from Download File CLI option.

     

    Go to Advanced> Enter Commands

    $snoop thin_ap_rogue

     

    Wait for few minutes

     

    $snoop stop thin_ap_rogue

     

    Download file from Files> Download File > (snoop_thin_ap_rogue.txt) file.

     

    If no rogue data is been sent from controller/IAP open Aruba controller/IAP TAC tikcet .



  • 11.  RE: Rogues from Controller not syncing to Airwave

    Posted Jan 15, 2020 05:44 PM

    Did you get anywhere on this issue? I'm having the same problem. IAP Rogue info is populated, but nothing from controllers getting into AirWave. I've had a TAC case open with both the AOS and Airwave teams for UCC data not populating, I've now updated them both to include the same issue with RAPIDs data not populating. FYI we have AOS and Airwave setup with SNMPv3, so it's sending SNMPv3 informs vs SNMPv2 Traps, not sure if that is part of the issue?