Well, the best way to get feature ideas heard is:
1) post on ideas portal
2) go through Aruba Sales Rep
3) inquire to speak with the AirWave Product Management team (or send email to #2 to relay to #3)
These seem to be the best avenues for getting up to speed on current work and possibly some insight into the future roadmap. Most people stop at #1, but it's usually the follow through of #2 that gets the process of molding the feature to specific needs. A well described usage case usually helps get the idea across.