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Session Data by SSID - Unknown SSID

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  • 1.  Session Data by SSID - Unknown SSID

    Posted Apr 20, 2017 02:45 PM
      |   view attached

    I ran a report for this month and the report is showing a Unknown or - for the SSID.  I dont have an SSID called "-".

     

    Is this a bug?



  • 2.  RE: Session Data by SSID - Unknown SSID
    Best Answer

    EMPLOYEE
    Posted Apr 21, 2017 05:00 AM

    Hi,

    In AMPSetup > General page>Historical Retention section we have Delete inactive SSID option. Airwave will retain the SSID information based on this value. If it is set to less than 30 days and SSID is inactive, Airwave will purge the SSID information.

     

    We could also filter the clients based on SSIDs, create a custom filter in clients>connected page and click on client which will take you to clients>Details page which will proivde details of client association.

    Capture1.PNG

     

    Regards,

    Pavan

    If my post address your query, give kudos:)



  • 3.  RE: Session Data by SSID - Unknown SSID

    Posted Apr 21, 2017 08:06 AM

    Thanks PAVAN.

     

    So is unknown SSID clients that had connected to an SSID that is not longer in service?



  • 4.  RE: Session Data by SSID - Unknown SSID

    EMPLOYEE
    Posted Apr 21, 2017 08:23 AM

    Yes, SSID is no longer in use and it got deleted from Airwave.

    Regards,

    Pavan