Network Management

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Occasional Contributor II

UCC Monitoring for Skype 4 Business

Just set up UCC monitoring in Airwave which on the whole is working well - SDN manager is passing data to the controllers and they are then in turn passing the data to Airwave.  However we don't appear to be seeing all the calls from clients in Airwave as some of our users are making S4B calls and we don't always see those calls in Airwave UCC.

 

Is there any reason why we might not be seeing all the calls made?

Moderator

Re: UCC Monitoring for Skype 4 Business

Controllers or Instant?  What firmware version?  Can you also show the profile settings for the AMON feeds?

 #show mgmt-server profile <profile name>


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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Occasional Contributor II

Re: UCC Monitoring for Skype 4 Business

 master/standby with multiple local controllers on 6.4.4.18.  Airwave is on 8.2.3.1

 

output of command is 

 #show mgmt-server profile default-amp

Mgmt Config profile "default-amp" (Predefined (changed))
--------------------------------------------------------
Parameter Value
--------- -----
Stats Enabled
Tag Enabled
Sessions Enabled
Monitored Info Enabled
Misc Enabled
Location Enabled
UCC Monitoring Enabled
AirGroup Info Disabled
Inline DHCP stats Enabled
Inline AP stats Enabled
Inline Auth stats Enabled
Inline DNS stats Enabled

 

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Moderator

Re: UCC Monitoring for Skype 4 Business

Both master/standby are configured with the same AMON settings?

 

If so, we'll probably need a support case to get TAC to look into the AMON messages to see if they are coming through for the S4B calls.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Highlighted
Occasional Contributor II

Re: UCC Monitoring for Skype 4 Business

yep all done globally on the master.

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Moderator

Re: UCC Monitoring for Skype 4 Business

Saw you accepted as solution, what was the finding when TAC looked into it?


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Highlighted
Occasional Contributor II

Re: UCC Monitoring for Skype 4 Business

they haven't got back to me yet, i've raised a call with our support team who would then raise a call with Aruba TAC

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Moderator

Re: UCC Monitoring for Skype 4 Business

Thanks, I'd be interested in the findings.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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