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Regular Contributor I

Unable to SSH to AirWave server following upgrade to 8.2.10.0

We just upgraded our AirWave server to 8.2.10.0 last week. Since then, I'm able to access the web UI normally but unable to connect to the CLI over SSH. Is there a setting in the web interface where that can be configured? The server is a VM, so I'm also wondering if the setting is in the VSphere console. 

Appreciate any thoughts on this.

Regular Contributor I

Re: Unable to SSH to AirWave server following upgrade to 8.2.10.0

As a clarification, this is not a login failure - it's the server refusing the SSH connection request.

Re: Unable to SSH to AirWave server following upgrade to 8.2.10.0

Could you check if it is similar to the below KB,

https://community.arubanetworks.com/t5/Monitoring-Management-Location/How-To-Fix-Offending-key-in-ssh-known-hosts-file/ta-p/272454

 

You can also try ssh from a different box to Airwave to see the error. If not opening a TAC case will be good so that TAC can check from the console.]

 

Regards,
Vishnu
If my post helped you, don't forget to give kudos ;)
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