Network Management

Hey All!

I'm having some issues upgrading my Airwave environment from 8.2.6 to 8.2.7...  

AirWave Management Platform 8.2.6 on airwave.domain.com
1 Upload File
2 Download File
3 Delete File
4 Backup
5 Restore
6 Support
7 Upgrade
8 Advanced
9 Security
10 Custom Commands
11 Enter Commands
q >> Quit
Your choice: 1

Running Upload File

SCP Source (user@host:path): username@10.2.98.200:C\SFTP_Root\AMP-8.2.7-x86_64-cvs.tar.gz
Password:
Uploading username@10.2.98.200:C\SFTP_Root\AMP-8.2.7-x86_64-cvs.tar.gz
scp: Failed to open file 'C\SFTP_Root\AMP-8.2.7-x86_64-cvs.tar.gz'.
Error transferring file from 10.2.98.200: scp failed: child exited with code 1
Hit enter to continue, 's' to show output, 'r' to show return code.
s

----
Return code: 1
stdout:

stderr:

Hit enter to continue, 's' to show output, 'r' to show return code.
r
Error, return code: 1

Hit enter to continue, 's' to show output, 'r' to show return code.

I'm using a windows10 laptop running SolarWinds SCP....  Can anyone shed some light on this, please?

TIA

-Ian

Hi,

within scp/sftp/tftp/ftp/http servers you have a root directory. Server process sees filesystem starting at this directory as root. So you may not specify driveletter and rootpath. Specify just without this.

Default root of solarwinds sftp/scp server seems to be "C:\SFTP_Root". ( I do not use this one, but its the same on all of these products)

In your case either "username@10.2.98.200:AMP-8.2.7-x86_64-cvs.tar.gz" or "username@10.2.98.200:/AMP-8.2.7-x86_64-cvs.tar.gz" should work. Last one may be needed, if Solarwinds expect paths to begin with root-directory ("/"). Typically you have to use forward slashes in these paths and not windows like backslahes ("/" instead of "\").

Please give it a try...

Maybe Solarwinds scp has some logfile? Could give some additional hints, how it tries to access the files.

Regards, Jörg

Hello, please see results:

Your choice: 1

Running Upload File

SCP Source (user@host:path): username@10.2.98.200:/AMP-8.2.7-x86_64-cvs.tar.gz
Password:
Uploading username@10.2.98.200:/AMP-8.2.7-x86_64-cvs.tar.gz
scp: Failed to open file '/AMP-8.2.7-x86_64-cvs.tar.gz'.
Error transferring file from 10.2.98.200: scp failed: child exited with code 1
Hit enter to continue, 's' to show output, 'r' to show return code.
AirWave Management Platform 8.2.6 on airwave.domain.com
1 Upload File
2 Download File
3 Delete File
4 Backup
5 Restore
6 Support
7 Upgrade
8 Advanced
9 Security
10 Custom Commands
11 Enter Commands
q >> Quit
Your choice: 1

Running Upload File

SCP Source (user@host:path): username@10.2.98.200:AMP-8.2.7-x86_64-cvs.tar.gz
Password:
Uploading username@10.2.98.200:AMP-8.2.7-x86_64-cvs.tar.gz
scp: Failed to open file 'AMP-8.2.7-x86_64-cvs.tar.gz'.
Error transferring file from 10.2.98.200: scp failed: child exited with code 1

SW only shows that the SCP attempt authenticated, but no disconnect reason.

SolarWinds SCP log:

hello,

is there any documentation for performing upgrades. our current Airwave server is on 8.2.7.1 CentOS6 but we have had an email to say that this is now going out of support by the end of december 2019.

Aruba recommends all customers running AirWave 8.2.9.x and lower versions to upgrade to AirWave version 8.2.10.0 or 8.2.10.1 (or higher) on CentOS 7.

Release Notes posted on our support site have the details for the upgrade process.

https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=36484

In short, from 8.2.7, its a two step upgrade and migration to 8.2.10

- upgrade from 8.2.7 to 8.2.9 on CentOS6

-upgrade from 8.2.9 to 8.2.10 on CentOS6

-Take a backup from 8.2.10 version

- Fresh install 8.2.10 with CentOS7

- Restore the backup taken on 8.2.10.