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Visual RF doesn't reflect changed IAP names

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  • 1.  Visual RF doesn't reflect changed IAP names

    Posted Jun 17, 2019 03:00 PM

    The rooms in one of our schools were renumbered following construction of a new addition. Our name convention for IAPs reflects each IAP's room number. After the re-numbering of this building, I changed the names of the IAPs in the VC's web UI - the name changes were picked up by Airwave and display the new names; however, when adding a new floor plan for the building to show the new addition in Visual RF, the IAPs can only be added to the floor plan with their old names - the new ones aren't available. Airwave knows about the changes and shows them in the device list - any way to get that info over to Visual RF?



  • 2.  RE: Visual RF doesn't reflect changed IAP names

    EMPLOYEE
    Posted Jun 27, 2019 11:56 AM

    Please do a refresh on Floorplan (go to the Floor > right side Edit > Actions > Refresh) and the existing IAP on the Floor will get the names updated.

     



  • 3.  RE: Visual RF doesn't reflect changed IAP names

    EMPLOYEE
    Posted Jun 28, 2019 08:18 AM

     Try poll the redis database along with steps proivded by Geetha

     

    https://<server ip>/visualrf/poll_aps_now.xml