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What triggers are best to monitor in Airwave

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  • 1.  What triggers are best to monitor in Airwave

    Posted May 07, 2012 10:53 AM

    We have just finished setting up a new wireless infrastructure out to 15 locations worldwide. All locations have AP-105’s and MAS 3500 24 port switches, our large offices have a 3200 controller and our smaller offices have 650 controllers. We have one master controller and we also have a Airwave. All the offices come to our main location via our MPLS network we have setup GRE tunnels for the wireless to come back to the main office. We do already have SNMP turned up.

     

    What I would like to find out is what triggers should I setup in our Airwave to help us monitor our environment? What triggers would be best to alert on to help detect issues before they become major problems? Is there a best practice document? Also is there a document that explains all the triggers and what they do?

     

    Thanks,

    Mike


    #3200


  • 2.  RE: What triggers are best to monitor in Airwave

    EMPLOYEE
    Posted May 08, 2012 09:37 PM

    My apologies for not responding to this post, have been some issues with my account.

     

    Most customers use the AP down trigger to notify of outages. You can set up different conditions so you can send alerts with  varying levels of severrity based on the kind of outage like critical for controllers etc. The other trigger types that I have seen customers use are number of clients per radio (device client count),  interface usage (radio bandwidth), client usage (busy clients). For RF troubleshooting and diagnostics I would recommend noise floor trigger, channel utilization.

     

    Let me know if you would like to setup some time to discuss more.

     

    Sujatha

     

     

     



  • 3.  RE: What triggers are best to monitor in Airwave

    Posted May 09, 2012 07:27 AM

    Thanks for the responce...I was worried no one liked me  :-)

     

    I figured the up down for the AP's, switch, and controllers would obviously be moniotred. What I was hoping to find out was more information on the other triggers I could or should setup.

    I would love to have you contact me on this, that would be great.

     

    Here is the list I was talking about.

     

    Under System --> Triggers

     

    Devices

    • Device Down
    • Device Up
    • Configuration Mismatch
    • Device Client Count
    • AP Usage
    • Device Resources
    • Device Event
    • Device Uplink Status

     

    Interfaces/Radios

    • Radio Down
    • 802.11 Frame Counters
    • 802.11 QoS Counters
    • Interface Usage
    • Channel Utilization

     

    Discovery

    • New Device Discovered

     

    Clients

    • New Client
    • Connected Clients
    • Client Usage
    • New VPN User
    • Connected VPN Users
    • VPN Session Usage
    • Inactive Tag
    • IPv4 Link-Local Addresses
    • Client Goodput
    • Client Speed

     

    RADIUS Authentication Issues

    • Client RADIUS Authentication Issues
    • Device RADIUS Authentication Issues
    • Total RADIUS Authentication Issues

     

    IDS Events

    • Device IDS Events
    • Rogue Device Classified
    • Client on Rogue AP

     

    AMP Health

    • Disk Usage

     



  • 4.  RE: What triggers are best to monitor in Airwave

    Posted Oct 01, 2018 06:20 PM

    Hi Burleyman (lol),

    I trigger on:
    Device Down (Device Type is Access Point) - with email altert.

    I know that's not a lot. I do more with reporting.

    I am looking on how to report when a certain mac address gets on the network. I keep looking... or it's a "feature" that I cannot get it to work.



  • 5.  RE: What triggers are best to monitor in Airwave

    EMPLOYEE
    Posted Oct 02, 2018 09:27 AM

    There's a trigger for that scenario:

    Go to System -> Triggers -> Add

    Select trigger type = Connected Client

     



  • 6.  RE: What triggers are best to monitor in Airwave

    Posted Jul 02, 2019 03:10 AM

    Hi Rob,

     

    I have configured the same to monitor the client (MAC Address) but it's not working. The moment the defined MAC address should connect, I should recieve mail and same way while disconnected. 

     

    For the first time I recieved mails of connected and disconnected but it's not  happening now. 

     

    Can you please suggest how to fix it

    Airwave-Connected Clinet .png

     

    Regards

    Gaurav Pandey



  • 7.  RE: What triggers are best to monitor in Airwave

    EMPLOYEE
    Posted Jul 02, 2019 12:49 PM

    Make sure we have Suppress until Acknowledged is set to "No" in the trigger definition.

     

    Screen Shot 2019-07-02 at 9.47.07 AM.png

     

    If this is set to yes, untill we manually acknowledge the first alert we wont receive the second one.



  • 8.  RE: What triggers are best to monitor in Airwave

    Posted Jul 03, 2019 12:19 AM

    Thanks Vishnu...

     

    Will implement and see the effect...

     

    Keep you posted...



  • 9.  RE: What triggers are best to monitor in Airwave

    Posted Jul 02, 2019 03:12 AM
      |   view attached

    Hi Rob,

     

    I have configured the same to monitor the client (MAC Address) but it's not working. The moment the defined MAC address should connect, I should recieve mail and same way while disconnected. 

     

    For the first time I recieved mails of connected and disconnected but it's not  happening now. 

     

    Can you please suggest how to fix it

     

     

    Regards

    Gaurav Pandey



  • 10.  RE: What triggers are best to monitor in Airwave

    EMPLOYEE
    Posted Jul 02, 2019 11:18 AM

    Screenshot cut off the very last setting:

    Suppress until Acknowledged -> if it's set to yes; then you're only going to see initial alert.  Setting to no will result in an alert anytime the connected client MACs are seen.



  • 11.  RE: What triggers are best to monitor in Airwave

    Posted Jul 03, 2019 12:18 AM

    Thanks Buddy!!!

     

    I will do it and will see if it works... 

     

     



  • 12.  RE: What triggers are best to monitor in Airwave

    Posted Jul 11, 2019 02:47 AM

    Thanks Dude!!! It's working fine. 



  • 13.  RE: What triggers are best to monitor in Airwave

    Posted Jul 25, 2019 06:29 AM

    Hi,

     

     

    Can you please let me know if we can configure Radius authentication on CPPM for login and snmp string? 

     

    Regards

    Gaurav pandey



  • 14.  RE: What triggers are best to monitor in Airwave

    EMPLOYEE
    Posted Jul 25, 2019 10:18 AM

    You can setup AMP to authenticate off of CPPM over RADIUS, but SNMP does not tunnel through CPPM.

     

    The short:

    In AMP configure CPPM as auth destination

    AMP Setup -> Authentication -> RADIUS

    In CPPM configure policy to assign role with Radius:Aruba Type:Aruba-Admin-Role (4)

     

    SNMP communication between AMP and CPPM is solely for AMP to collect some CPPM server stats over SNMP.  There's several feature requests for adding further integration in the ideas portal to upvote.